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Call Handler and Administrator
6 days ago
Waltham Forest GP Federated Network London, United Kingdom**Job Summary** · The post holder will be expected to assist in the smooth running of multiple services, whilst working closely with the service clinicians and other administrative team members. · - To provide support and a comprehensive administration service for all service cli ...
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Call Handler and Administrator
6 days ago
Waltham Forest GP Federated Network London, United Kingdom**Job Summary** · The post holder will be expected to assist in the smooth running of multiple services, whilst working closely with the service clinicians and other administrative team members. · - To provide support and a comprehensive administration service for all service cli ...
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Repairs Call Handler/administrator
1 day ago
Daniel Owen Ltd London, United Kingdom**Duties** · **Repairs Call Handler /Admin - must have prior experience** · **Looking for someone to start immediately** · First line Call Handler's required for large Housing Organisation - this will be working within the Repairs Team. · - Respond to all calls and enquiries and ...
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Call Handler
1 day ago
Howells Solutions London, United Kingdom**Call Handler - Social Housing Repairs and Maintenance** · **Stratford, London · Permanent, full time · £24,000** · Are you an experienced Call Handler within the social housing sector? Do you have impeccable Customer Service skills along with strong admin skills? If so, we may ...
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Call Handler
1 day ago
The Workplace Consultancy London, United KingdomMy client is one of UK's leading health companies looking for a Call Handler to join their team. · The role is mainly home based, working from their head office 1 day a week. · **Call Handler** · The main role of a call handler will be to answer incoming calls and to convert sale ...
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Call Handler
1 day ago
Howells Solutions London, United Kingdom**Call Handler - Social Housing Repairs and Maintenance** · **Stratford, London · Permanent, full time · £23,000** · **To be considered for this position you must have experience working within a similar role in social housing, repairs & maintenance or facilities maintenance** · ...
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Call Handler
6 days ago
Diana Duggan UK Limited London, United KingdomOur client is looking for experienced call handlers who have worked in collections and/or arrears. You will be supporting a major UK bank's customers, who have fallen into debt and arrears on financial products such as mortgages, loans, and credit cards. · **Location**: Working f ...
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Call Handler
1 week ago
Bridge of Hope London, United Kingdom** Call Handler - Work from Home** · **Full Time only: there is no provision for part time** · **Start date: ASAP** · **Temp to perm** · We are currently recruiting for our Outsourcing Client; this will be on two different campaigns, one a government contract and the second suppo ...
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Call Handler
1 week ago
Daniel Owen- UK Southwark, United KingdomCall Handler SE_ Posted: 14/02/2024 · - Up to £20 per hour · - Southwark, London · - TEMPORARY · **Repairs Call Handler** · **South East London** · **£20p/h** · **Repairs and Maintenance** · **Required experiences**: · - Experience of working in a similar environment E.G working ...
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Repairs Call Handler/administrator
6 days ago
Daniel Owen- UK Southwark, United KingdomContract Type: · - Permanent- Location: · - Southwark- Industry: · - Maintenance & Services- Salary: · - £15 - £16.50 per hour- Start Date: · - ASAP- Duration: · - On going- REF: · - SR- SOC205_ Contact Name: · - Sophie Rowley- Job Published: · - about 1 hour ago**Duties** · **Re ...
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Call Handler
1 week ago
Waltham Forest GP Federated Network London, United Kingdom**Job Purpose**: · The post holder will be expected to assist in the smooth running of multiple services, whilst working closely with the service clinicians and other administrative team members. · - To provide support and a comprehensive administration service for all service cl ...
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Spa Administrator/call Handler
1 week ago
NELFT NHS Foundation Trust London, United KingdomAn opportunity has arisen for a full time post with the Single Point of Access Referral Management in Waltham Forest. This post is a fixed term contract of 52 weeks for maternity cover. · The service runs 365 days of the year, so applicants will need to be able to cover shift pat ...
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Call Handler
6 days ago
Wates Willesden, United Kingdom**We have an exciting opportunity for Call Handler** ( Customer Services Advisor) to join our Wates Living Space team where the primary focus will be to provide an excellent service to our customers from our Willesden office. · **You will have**: · - Experience of call handling · ...
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Repairs Call Handler
6 days ago
Service Care Solutions - Housing London, United Kingdom**Job Title**:Repairs Call Handler · **Location of the job**: Lewisham SE13 · **Weekly hours**: 36 hours · **Working hours**: Monday-Friday 9-5 · **Start date**: ASAP · **Job Purpose** · The role of the repairs call handler is to handle a high volume of inbound calls to the repai ...
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Inbound Call Handler
6 days ago
Home Made London, United Kingdom**Inbound Call Handler | Home Made**: · - Are you energised by speaking with new people and like to work within a dynamic and diverse team?_ · - We are looking for Sales Professionals to join our Sales Development team who are results driven and are focused on exceeding targets.O ...
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Ecrs Call Handler
1 week ago
City of London Police London, United Kingdom**Type of contract: FTC ( **1 Year, to be reviewed thereafter) · **Rank/Grade**:C · **Directorate/Department**:Economic Crime Directorate (ECD)/NFIB · **Vetting level required: RV/ **CTC · **Location**:City of London Police, Guild Yard East, London, EC2 · **Salary**:£29,030 plus ...
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Call Handler/receptionist
1 day ago
Your World Healthcare London, United Kingdom**Call Handler/Receptionist - GP** · **Temporary**:Expected to be on going with no specified end date at this stage · **Location**: South West London, Pimlico · **Pay Rate**:£10.69 PAYE INC depending on experience · **Hours**:Monday to Friday - 11am to 6:30pm · **Job details**: · ...
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Insurance Call Handler
1 day ago
Clements Worldwide London, United KingdomWe are seeking an · **Insurance Call Handler**: · - (internally referred to as our Customer Service Advisor)_ to join our team and support our Personal Insurance (PI) Department in the tactical management of handling all United Kingdom (UK) customer enquiries in Motor Insurance a ...
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Inbound Call Handler
6 days ago
Fusion People Ltd London, United Kingdom**Inbound Call Customer Service Representative** · **Target Orientated Environment · Starting Salary : £20k PA - £10.25PH** · **Full Time hours per week** · Remote Working - Although may need to come into London every now and again so must be commutable · We are passionate about ...
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Service Desk Call Handler
1 week ago
Reliable Networks London, United KingdomJob Title**:Service Desk Call Handler** · Call handler takes inbound and makes outbound calls with customers. Their duties include responding to questions and concerns about products or services Reliable Networks offers. · They are in charge of answering customer calls, listening ...
Repairs Call Handler/Administrator - London, United Kingdom - Daniel Owen Ltd
Description
Housing Repairs OfficerRepairs Call Handler /Admin Contract Role with training providedOffice BasedYou must be able to work on a shift pattern rota for the hours between;08:00am - 16:00pm / 9:00am - 17:00pm / 12:00pm - 18:00pm First line Call Handler's required for large Housing Organisation - this will be working within the Repairs Team.
Respond to all calls and enquiries and adhere to targets and objectives as set out by the management around average time taken on calls.
Take customer repair orders, obtaining full repair information, accurately diagnosing repairs and making appropriate and relevant appointments in accordance with policy and practice.
Maintain procedures for accurate record keeping updating our system at all times, coordinating and enforcing systems and policiesMonitor internal system to ensure that issues are resolved in a timely manner by the relevant personRespond positively and manage efficiently all customer's needs/support, monitor these requirementsLiaise with other departments where necessary to ensure positive expected outcomes are obtainedProvide direct responses to queries or complaints raised by service users or act as a channel to the appropriate specialists who can deal with more complex issues, or provide one-off processing services to the publicDesirablePrevious experience working as a call handler within a customer service / call centre environmentExcellent written, verbal, questioning & interpersonal skills.
Analytic skills.Strong customer experience ethosOngoing contract with perm opportunities & progression availablePlease send CV's through to be considered to Sophie