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    Temporary Administration SupportTemporary Administration Support - United Kingdom - Rayner Personnel LTD

    Rayner Personnel LTD
    Rayner Personnel LTD United Kingdom

    1 week ago

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    Description
    Are you a Property Manager or a Lettings Administrator looking for a change?
    Administration Support
    £Are you a Property Manager or a Lettings Administrator looking for a change?
    Do you have Property Management / Inventory / Property Inspection experience?
    Our clients are leading the way in the latest property information and report management (inventory) technology.

    Servicing the Estate Agency Sector and Partner clients across the property sector they are a growing business, and as a direct result have a vacancy for an Administrative Support Team Leader.

    A critical skill of this role is the ability to manage, nurture and support your team ensuring process and procedures are put in place to deliver the high level of service expected of the company, solve day to day problems, manage complaints and ensure excellent communication and overall support of the team.

    Support
    Provide first line support for all "Partners" (franchises and direct clients) using the support system.
    Provide online training to product users.
    Supporting the sales process and ongoing account management
    Assist with the configuration and training for new clients.
    Providing software demos to potential clients and following up to ensure satisfaction and explaining new features.
    Assist with the testing of new releases / features / updates.
    Quality Control Support
    Assist the complaint handling team in identifying and resolved reported issues.
    Brilliant with people, passionate about customer support
    Clear and concise, excellent written and spoken English
    Experience of working in the property industry and/or a support team would be advantageous.

    By submitting your application, you are consenting to Rayner Personnel processing and storing your data for the purposes of your job search.

    Seniority level Mid-Senior level

    Employment type Full-time

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