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    Pensions Service Lead - Derby, Derbyshire, United Kingdom - Right Legal Group

    Right Legal Group
    Right Legal Group Derby, Derbyshire, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    As a Customer Experience Team Leader you will be responsible for the delivery of business targets and KPI's by motivating, monitoring, and managing our Customer Experience team members, delivering individual and team coaching and training to support individual growth and development.


    Contract Type:
    Full-time - Permanent
    £22,000 - £25,000 basic depending on experience + monthly performance earnings = OTE £28-£33K per annum
    Workign towards individual and team targets for appointments booked with our legal teams
    Monitor and manage daily/weekly performance
    Complete quality assurance checking on all team members
    Coaching and training team members regularly
    Who are Right Legal Group?
    We are a well-established Law firm, regulated by the SRA who specialise in Wills, Probate and Estate Planning.

    We have built a network across the country which work together on a mission to change the way people think about making a Will and preserve not only our clients' financial assets but their emotional assets too, for future generations.

    Help us to deliver on our mission Career progression on opportunities – We pride ourselves on home-grown talent
    Annual career planning platforms –We want to hear all about you and your goals for the year and help you to facilitate your personal and professional ambitions
    A company culture that embodies empowerment and ownership.

    Rewards & Recognition programmes – You want to be recognised for you efforts don't you? If you think you're ready for a challenge and Right Legal Group feels like the right place for you, we'd love to hear from you.

    Ask our recruitment team who are here to help you with any questions you may have about the role.

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