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Bicester

    Stock & Administration Coordinator - Bicester - Montblanc

    Montblanc
    Montblanc Bicester, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description
    How will you make an impact? HOW WILL YOU MAKE AN IMPACT?

    To manage stock to ensure flawless operations and commercial activities.

    Key responsibilities:

    Stock Control

  • Ensures accurate and timely completion of stock deliveries, replenishment and managers stock availability
  • Ensures permanent accuracy of stock in boutique and lead cycle counts & stock takes
  • Ensures efficient organization of back of house and on-the-floor stocks and supervises impeccable state at any time of the day
  • Manages and follows up stock transfers between boutiques or stock sent for commercial activities (consignment, photo shoots etc)
  • Organizes all stock returns (Faulty goods, Outlet approved pieces etc)
  • Reports any stock discrepancies and provide explanation on stock losses
  • Work with Boutique Manager to ensure optimal stock levels on an ident basis to support commercial objectives

    • After Sales

  • Manages all the after sales stock movement
  • Ensures accuracy of after sales stock in boutique, with properly maintained records and status updates, and leading cycle counts

    • Retail Operations

  • Assists the Boutique Management with key holding.
  • Accurate management of all till operations.
  • IT system maintenance and reporting.
  • Supports sales team when required.
  • Co-ordinate boutique shared communication through control of boutique email in conjunction with management team
  • Keyholding responsibilities for secure opening and closing of boutique

    • Administration

  • Responsible for the follow up and management of all shipping documents.
  • Supports the manager to formalize and update the operating procedures of the boutique (stocks, cash desk, security).
  • Provides administrative support to the team in booking couriers, deliveries, transfers
  • Provides operations support for the Boutique regarding supplies order (clients drinks, cleaning products, packaging...).
  • Supports the manager to ensure perfect compliance with internal compliant processes
  • Ensures all paperwork is filled according to company procedures

    • Client Experience & Development

  • Support the boutique sales through shop floor and remote selling as required
  • Always ensure impeccable customer service.
  • Actively promote the brand CRM strategy.
  • Execution of all planned activities in the boutique.

    • HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • 3-5 years experience in retail, ideally in a stock administrator role.
  • Ability to work proactively & independently.
  • Excellent written and verbal communication skills
  • Analytical thinking with attention to detail.
  • Computer skills including: Word, Excel, and Power Point.
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