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    Director of Account Management - London, United Kingdom - Kering SA

    Kering SA
    Kering SA London, United Kingdom

    3 weeks ago

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    Description
    SAINT LAURENT Store Director (Selfridges 12month FTC) page is loaded SAINT LAURENT Store Director (Selfridges 12month FTC)
    Apply locations London - Selfridges time type Full time posted on Posted 30+ Days Ago job requisition id R128725 Summary

    Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom.

    This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape.

    In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.

    Today, Saint Laurent collections include women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear. This is a 12 month maternity cover role.

    ROLE As a Store Director, you will be responsible for promoting brand engagement and loyalty to customers, in particular by building strong relationships with top clients, in order to drive business and meet the store goals.

    Demonstrate sales leadership for team members by playing an active role on the shop floor and building relationships with clients
    Communicate high quality relevant feedback and analysis to HQ and team members
    Ensure professional growth and training of team members with a through continuous coaching and development
    Create development plans for sales staff and management in order to drive performance
    Build a network who have an impact on local and international luxury business in order to promote customer loyalty, especially with top clients
    Ensure the store atmosphere upholds brand image
    Ensure all delicate situations regarding customer complaints and the overall sales process are dealt with accordingly
    Ensure that all the processes are in compliance with legal, safety and internal requirements
    Manage inventory activities taking into account related inventory results in collaboration with Back Office operations
    Optimize stockroom management in order to make processes as efficient as possible in collaboration with the Back Office operations
    Willingness to be involved in an innovative projects
    ~ Efficiency in Microsoft Works (Word, Excel, PowerPoint)

    Saint Laurent is committed to building a diverse workforce.

    We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace.

    It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world.

    Fixed Term (Fixed Term) Start Date
    Full time Organization

    By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way.

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