Jobs

    Quality Manager - Sunderland, United Kingdom - Devonshire Appointments

    Devonshire Appointments
    Devonshire Appointments Sunderland, United Kingdom

    1 week ago

    Default job background
    Permanent, Full time
    Description
    Quality Manager


    • Location: Sunderland (Site based)
    My Client is a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. We specialise in digital transformation services, helping clients transition from traditional paper-based processes to cutting-edge digital solutions.

    They are recruiting for a Quality Manager to drive an 'in process quality checking' culture that strive for right first-time quality.

    To be the champion of driving internal and external quality of service across the site for our clients and instilling a quality champion ethos in finding errors and rectifying them before they have any further impact and driving improvements.


    Responsibilities:

    • Manage from start to finish the RCSA process and provides insight to the operational team our biggest opportunity and support on how to get them.
    • Transform the culture to be obsessive about quality checking and understand the value of finding and fixing errors.
    • To be the primary champion of Quality on at the Sunderland site
    • Initially to drive through a minimum number of checks needed per department, per client but the to inspire to site team to expand those checks so that client impact becomes a thing of the past.
    • To make quality checking easily accessible and easily digitised as part of a campaign that breaks down mental and physical barriers.
    • Understand the vitality of effective dashboards and ensure any analysis is insightful and produces good quality actions.
    • To develop the metrics of what good looks like in error capture. To draw the line between how high the quality has to perform at to convert into great customer service.
    • Become the subject matter expert and focal point of the customer. Use all engagement opportunities to draw out the benefits of 100% customer satisfaction.
    • Help the operation desk out quality & compliance risk.
    • Develop and then update high level quality measures that teams of all levels can measure that have a direct correlation to brilliant customer satisfaction.
    • In addition to these duties, employees are required to carry out such duties as may reasonably be required

    Experience:

    • Quality Management / Control experience in a fast-paced environment.
    • Ability to develop quality systems and processes.
    • Brilliant analytical skillset, ability to convert quality measurements, find high impacting causes then drive effective fix activity.
    • Brilliant stakeholder relationship management skills at all level.
    • Excellent organisational skills and attention to detail
    Please note that due to the high volume of responses we receive, only successful applicants will be contacted.

    Please only apply if you have the right to work in the UK and within a commutable distance to the site location.

    Devonshire is an equal opportunity employer and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status
  • CK GROUP

    Quality Control Manager

    6 days ago

    CK GROUP Sunderland, United Kingdom

    CK Group are recruiting for a Quality Control Manager to join a pharmaceutical company based in Sunderland on a full-time permanent basis. **The Company**: · Our client is an MHRA approved and NHS accredited manufacturing facility. · **Quality Control Manager Role**: · As a Quali ...

  • Devonshire

    Quality Manager

    1 week ago

    Devonshire Sunderland, United Kingdom

    Quality Manager · Location: Sunderland (Site based) · My Client is a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. We specialise in digital transformation services, helping clients transition from traditional paper-based p ...

  • Devonshire

    Quality Manager

    1 week ago

    Devonshire Sunderland, United Kingdom

    Job Description · Quality Manager · Location: Sunderland (Site based) · My Client is a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. We specialise in digital transformation services, helping clients transition from traditi ...

  • Devonshire

    Quality Manager

    5 days ago

    Devonshire Sunderland, Tyne and Wear, United Kingdom

    Quality ManagerLocation: Sunderland (Site based)My Client is a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. We specialise in digital transformation services, helping clients transition from traditional paper-based process ...

  • OCU

    Quality Manager

    1 week ago

    OCU Sunderland, United Kingdom

    Established in 1994 OCU Group is one of thefastest growing utility engineering contractors in the UK with along successful track record in delivering engineeringsolutions. · Working directly with many of thecountrys leading bluechip power water telecoms and rail clients weare loo ...

  • Energy Jobline ZR

    Manager/Quality Manager

    2 weeks ago

    Energy Jobline ZR Sunderland, Tyne and Wear, United Kingdom

    Quality Manager · We specialise in digital transformation services, helping clients transition from traditional paper-based processes to cutting-edge digital solutions. · They are recruiting for a Quality Manager to drive an 'in process quality checking' culture that strive for ...

  • Devonshire

    Manager/Quality Manager

    1 week ago

    Devonshire Sunderland, Tyne and Wear, United Kingdom

    Quality Manager · We specialise in digital transformation services, helping clients transition from traditional paper-based processes to cutting-edge digital solutions. They are recruiting for a Quality Manager to drive an 'in process quality checking' culture that strive for ri ...

  • AESC UK

    Customer Quality Manager

    1 week ago

    AESC UK Sunderland, United Kingdom

    Job Description · Considering the ongoing expansion of AESC in the UK and European region there is a need to put in place a Customer Quality Manager to build and develop a team of professionals that will exceed the expectations of the new and current customer base. · Mission & M ...

  • AESC UK

    Customer Quality Manager

    6 days ago

    AESC UK Sunderland, United Kingdom

    Considering the ongoing expansion of AESC in the UK and European region there is a need to put in place a Customer Quality Manager to build and develop a team of professionals that will exceed the expectations of the new and current customer base. · Mission & Main Objectives: · ...

  • AESC UK

    Customer Quality Manager

    1 week ago

    AESC UK Sunderland, Tyne and Wear, United Kingdom

    Considering the ongoing expansion of AESC in the UK and European region there is a need to put in place a Customer Quality Manager to build and develop a team of professionals that will exceed the expectations of the new and current customer base. · Quality champion for all cust ...

  • AESC UK

    Customer Quality Manager

    1 week ago

    AESC UK Sunderland, Tyne and Wear, United Kingdom

    Job Description Considering the ongoing expansion of AESC in the UK and European region there is a need to put in place a Customer Quality Manager to build and develop a team of professionals that will exceed the expectations of the new and current customer base. · Quality champ ...

  • AESC UK

    Customer Quality Manager

    1 week ago

    AESC UK Sunderland, Tyne and Wear, United Kingdom

    Considering the ongoing expansion of AESC in the UK and European region there is a need to put in place a Customer Quality Manager to build and develop a team of professionals that will exceed the expectations of the new and current customer base. Mission & Main Objectives:Qualit ...

  • Westray Recruitment Consultants Ltd

    Quality Management Team Lead

    6 days ago

    Westray Recruitment Consultants Ltd Sunderland, Tyne and Wear, United Kingdom

    45 - 21:30 5 days per week, overtime where required · Permanent contract · 26 days holiday + bank hols · Excellent company pension scheme · 4 x death in service · Business bonus and profit share incentives · Subsidised canteen and cafeteria · Secure on-site car parking · This is ...

  • Penshaw View Recruitment

    Safety, Health and Environment Apprenticeship Trainer

    5 days ago

    Penshaw View Recruitment Sunderland, United Kingdom Full time

    Our client is extremely excited to advertise the role of Safety, Health & Environment Apprenticeship Trainer. You will work within the apprenticeship team and be responsible for teaching and training new knowledge, skills and behaviours, to a caseload of learners, where you will ...

  • Workforce On Demand Ltd

    Quality Advisor- Sheq

    2 days ago

    Workforce On Demand Ltd Sunderland, United Kingdom

    **WE ARE HIRING** · ABOUT THE PROJECT · Workforce On Demand have an exciting opportunity for a Quality Advisor working on a vehicle battery plant that is currently under construction within the North East of England. · Acting on behalf of our client who have been in operation for ...

  • Devonshire

    Quality Lead

    4 days ago

    Devonshire Sunderland, United Kingdom

    Our client, an award-winning, customer communications company, is looking for Quality Lead to join their team in Sunderland. · We are recruiting for a Quality Lead to join the Digital Mail department at one of Eurpopes largest communication companies. Working as a virtual team me ...

  • Paragon Customer Communications

    Quality Lead

    1 week ago

    Paragon Customer Communications Sunderland, United Kingdom

    **Title: Quality Lead**: · - **Salary: £22,731**: · - **Location: Sunderland (travel to various sites will be required)** · We are recruiting for a Quality Lead to join the Digital Mail department at one of Eurpopes largest communication companies. Working as a virtual team membe ...

  • Paragon Customer Communications

    Quality Advisor

    1 week ago

    Paragon Customer Communications Sunderland, United Kingdom

    **Title: Quality Advisor** · **Salary: £22,731** · **Location: Sunderland (travel to various sites will be required)** · We are recruiting for a Quality Advisor to join the Digital Mail department at one of Europe's largest communication companies. Working as a team member to the ...

  • VolkerWessels

    Sub Agent

    1 week ago

    VolkerWessels Sunderland, United Kingdom

    We are looking for a site based Sub Agent reporting to the Project Manager delivering the Wear High Level Footbridge across the River Wear in Sunderland. The bridge is a 250m long by 10m wide steel and concrete composite box girder bridge with 30m of clearance to river level. The ...

  • Zenith People LTD

    Quality Engineer

    1 day ago

    Zenith People LTD Sunderland, United Kingdom

    Zenith People are working closely with our client who operate within High-Volume, Fast · - Moving Manufacturing and are looking to recruit an experienced Quality Engineer on a permanent basis. · The main purpose of the Quality Engineer will be to support the Plant with the follow ...