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    People and Culture Manager - London, United Kingdom - Airport Retail Enterprises (UK) Limited

    Airport Retail Enterprises (UK) Limited
    Airport Retail Enterprises (UK) Limited London, United Kingdom

    2 weeks ago

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    Description
    Job Description Head of People & Culture

    This is a brand-new role to lead our People & Culture team and is far from your average HR gig.

    You will champion the empowerment of our people, the freedom to innovate and never be afraid to challenge old school hospitality "norms".

    Reporting into our COO, the Head of People & Culture will be a key partner to all our managers.

    You will oversee all organisational development, people relations and have a great understanding of how HR tech can enhance our teams' experiences.

    Design career pathways for all roles and levels in the business, talent mapping and pipeline planning to ensure progression for the business and all our people
    Identify L&D needs and create and deliver learning modules using both traditional learning techniques as well as newer, more innovative methods
    Leadership coaching and training interventions for all managers

    Lead on all people frameworks by overhauling our policies and handbooks and streamlining people systems and processes to ensure they are empowering and inspiring as opposed to instructional.

    Lead on creating the foundation for our expansion in the UK. This includes employment law compliance, payroll, visas, people planning, recruitment, compensation & benefits advice
    Support & advise on all compensation and benefits ensuring we are competitive and relevant – we're not there yet with benefits, but we want to be
    Working with teams in different airport locations across the UK to keep them connected to our mission & strategy and driving connections between everyone
    Use survey data and KPIs to continuously elevate our people experience and function

    Previous HR generalist experience in a values-led culture within a high growth business. Hospitality experience is a bonus
    You are a self-starter and love the scale-up culture and all the growing pains it comes with, unafraid to be disruptive in the space, you know how to balance creativity with structure
    Experience with UK employment law and airport experience is also a bonus
    You enjoy data and all the insight it gives; you are analytical and use data to drive decision making

    Car Allowance
    Private Health Care
    We don't have an office, but we do have trust in our people. The role will be a hybrid mix of time in our restaurants and working from home, dependent on business needs
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