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People & Culture Manager - London, United Kingdom - Bvlgari Hotel London
Description
ABOUT US
Located in Knightsbridge on the edge of Hyde Park, Bulgari Hotel London is both a haven of calm in the centre of the city and yet under a minute's walk from such landmarks as the famous Harrods department store. Since opening in 2012, Bulgari has set new standards among the luxury hotels of the British capital. Elegant contemporary architecture and Bulgari's legendary flair for design are matched by class-leading quality of service.
Design, service, and exceptionally generously proportioned rooms and suites combined with unrivalled facilities such as a full gymnasium and physical training centre with on-site Workshop personal training team; 11 single treatment rooms and 1 private spa suite Spa; 25 metres, three-lane swimming pool; 47 seat Screening Room; unique Cigar Shop and sampling room, a stunning Ballroom; to deliver a city hotel experience that is unique in the world.
We are looking for a talented and passionate "People & Culture Manager" to further enhance our people strategy. As the People & Culture Manager, you'll play a pivotal role in nurturing a supportive and inclusive workplace environment where our colleagues s can thrive and grow.
THE ROLE
As a People & Culture Manager, you will be responsible for responsible for overseeing various aspects of the organisations human resource's function whilst fostering a positive workplace culture. You will work closely with all departments to build and embed an authentic and impeccable culture at all levels of the business.
WHAT WE ARE LOOKING FOR
The ideal candidate will have extensive experience in a hands-on generalist Human Resources role, with deep luxury service environment knowledge and a passion for people.
KEY RESPONSIBILITIES
· Employee Engagement Lead initiatives to boost employee morale, foster a sense of belonging, and drive engagement across all levels of the organisation.
· Talent Acquisition Oversee the recruitment process from end to end, ensuring we attract top talent that aligns with our values and culture.
· Training and Development Develop and implement training programs to enhance skills and knowledge, promoting career advancement opportunities within the organisation.
· Performance Management Provide guidance to managers on performance improvement strategies.
· Employee Relations - Serve as a trusted advisor to employees and management, addressing concerns, resolving conflicts, and promoting a positive work environment.
· Culture Enhancement Collaborate with leadership to reinforce our company culture and values, driving initiatives that promote diversity, equity, and inclusion.
REQUIREMENTS
Proven experience in human resources or people management roles within the hospitality industry.
Strong understanding of employment laws and regulations.
Excellent communication, interpersonal, and conflict resolution skills.
Ability to work effectively in a fast-paced, customer-centric environment with a passion for driving positive change and continuous improvement.
We encourage a diverse workforce however you will be required to have a good level of written and spoken English and be eligible to work in the UK. Fluency in a second language would be beneficial.
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