- Company pension
- On-site parking
- Private medical insurance
- To handle all incoming enquiries via Telephone, Email, Phone and Web Chat.
- Support sales administration including processing payments.
- Dealing with delivery processes such as delivery bookings, speaking with couriers and the occasional packing of goods.
- Raise Purchase Orders on Suppliers when requested.
- Maintain the CRM Database in all defined and new processes
- Raise internal invoices for processing for processing digital sales
- Monitor the digital sales platforms for orders to be fulfilled
- Arrange order fulfilment in a timely manner particularly manage order placed on or just before a national holiday or weekend
- Handle the return of goods, inspection and return to stock or to the supplier as directed
- Raise refund paperwork for authorisation against returned items
- Liaison with Customers for completed sales, for service and part
- Liaison with couriers for shipping agents/brokers
- Monitor stock levels for frequently ordered items and determine items for stock
- Liaise with relevant internal Teams to ensure all aspects of the Customers order is completed and fulfilled.
- Categorising the lead and prospect identity
- Monitor supplier performance and delivery in respect of "Drop Shipping" to individual customers
- Must have previous CRM system experience
- Strong administration skills
- Process driven
- Able to work to strict SLA's
- Experience of using an accounts package for invoicing
- Able to multi task
- Strong Microsoft skills (Word, Excel, Powerpoint)
- Tenacious and confident
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Sales Administrator - Bidford-on-Avon, United Kingdom - Workforce Staffing Ltd
Description
Job Title: Sales Administrator
Company: Viezu Technologies
Location: Alcester B50
Salary: £24,000 - £28,000 a year plus bonus
Hours: 08:30am – 5:30pm Monday – Friday – Occasional Saturdays 9am – 1pm
Our client is currently looking for an experienced Sales Administrator to provide support to the demands of customers in a modern digital sales environment. Handling incoming sales enquiries in our busy Aftermarket Automotive Sales Department.
What's in it for you?
Day to Day Responsibilities:
As a person you will need following: