- Uploading, validating and quality checking orders received from customers within set SLA's.
- Referring jobs back to the customer.
- Answering internal & external stakeholders with job queries proactively.
- Emailing job packs to the relevant Planning Manager.
- Daily updates of Force – our clients' database system.
- Responsible for the Emergency Response Service (ERS) phone within working hours.
- Proficient to good working knowledge of Microsoft excel
- Proficient working knowledge of Microsoft packages and other system databases.
- Adaptable to learning new systems and processes and affecting them in a timely manner
- Teamwork – Ability to work well with others in a strong team environment.
- Personal accountability – Organised, great time management, and has a proactive approach to work.
- Excellent communication skills – the ability to communicate and listen effectively.
- Taking pride in your work – you want to do the job well and achieve results.
- Creative and flexible – Interested in new ideas. You can use your initiative and experiences to develop new ideas and practices to improve processes.
- Experience in invoicing or a customer service environment is desirable.
- Knowledge of telecommunications, or business & civils engineering, is desirable.
- Experience with Microsoft Office and Excel
- Competitive salary
- As well as your traditional benefits such as holidays and pension schemes, our core is to invest in our employee's development through continuous training and up-skilling
- Offering career development and opportunities for progression through the business
- Heavily discounted Virgin Media products, including broadband and TV services
- Refer a Friend scheme offering cash bonuses of up to £500
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Validation Administrator - Wednesbury, United Kingdom - Comex 2000 UK Ltd
Description
Comex 2000 is currently seeking an enthusiastic and committed Validation Administrator to join our Billing and Validation team in Wednesbury.What are we looking for?
Are you a committed, hard-working and eager to learn individual? Then come join the Comex 2000 family The successful candidate will work in a central administration function, performing duties around order validation, invoicing, and applications to partners such as Virgin Media. A professional and confidential manner will be required and all times.
What will you be doing?
As a Validation Administrator, your core responsibilities will be –
Validation duties:
Requirements
Skills & Qualifications:Required:
Desirable:
