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IT Support Engineer
2 weeks ago
The People Network London, United KingdomIT Support Engineer · This international award-winning Online Gaming/Gambling giant is looking for an onsite IT Support Engineer to be the first point of contact for IT related issues, requests and proactively monitor the health of all IT systems within the company to eliminatean ...
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IT Support Engineer
2 weeks ago
ITECCO London, United KingdomIT Support Engineer (International architectural firm) · Clerkenwell, Central London · Up to £32,000 + bonus · Job Summary · We are looking for an experienced IT Support Engineer to join an architectural firm in Clerkenwell, Central London. In this role, you will provide IT suppo ...
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Support Engineer
1 week ago
Nigel Frank International London, United KingdomSupport Engineer (Dynamics NAV/D365 BC, SQL/SQL Server, Transform), Fully home based role UK wide, £38, % bonus, 2 · nd · line support · A global provider of education software are looking for a Support Engineer to join their UK support team to support their EMEA customers and in ...
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IT Support Engineer
1 week ago
Lorien London, United Kingdom**IT Support Engineer** · - Up to £39,000 · - Permanent · - Greenwich · - Diverse Company culture · Our collaboration with a well-known institution in the Education industry is seeking an IT Support Engineer with experience providing IT support, preferably in the educational aren ...
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IT Support Engineer
1 week ago
Edison Hill Search London, United Kingdom2nd Line IT Support Engineer - £26,000 - £32,000 DOE - East London, Canary Wharf · We have a fantastic opportunity for a 2nd Line IT Support Engineer to join a growing IT Support MSP based in London Docklands. · You will be a part of a dynamic team and gain exposure to varied cli ...
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IT Support Engineer
3 weeks ago
Devonshire Hayes Recruitment Specialists Limited London, United KingdomAre you an experienced IT Support Engineer / Desktop Support Engineer with excellent communication skills? If so we have a 12 month FTC that we'd like to discuss with you. · Please note this role will require 5 days a week onsite in London. · Alongside excellent communication ski ...
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Support Engineer
2 weeks ago
ABL Recruitment London, United KingdomRole: Support Engineer · Expected duration: 9 months (May extend) · Start: ASAP · Office Location: Central London · Pay rate: £ £200.00 · Our client is a global technology leader. They are looking for a support engineer to support their robotics team. · **Responsibilities**: · - ...
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IT Support Engineer
1 week ago
Edison Hill Search London, United Kingdom2nd Line IT Support Engineer - £26,000 - £32,000 DOE - East London, Docklands, Canary Wharf · Are you looking for a new and exciting challenge in the IT industry? · Join my client's growing team of IT Support Engineers at this MSP based in the heart of London's Docklands. As a 2n ...
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IT Support Engineer
1 week ago
Remit Resources London, United Kingdom1st Line Support Engineer needed for this not for profit organisation. Working as part of a core IT Infrastructure team the role will involve providing 1st line support to a demanding customer base including providing VIP support to the executive team. · In addition to 1st line r ...
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IT Support Engineer
1 week ago
ITECCO London, United Kingdom**Role**:IT Support Engineer · **Location**:East Central London (Hybrid) · **Salary**:£30,000 - £35,000 · My client who are experts in forensic investigation, are looking for a IT Support Engineer to join their global organisation on a permanent basis. If you are looking for a st ...
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IT Support Engineer
1 week ago
ITECCO London, United KingdomKey Responsibilities: · - Provide technical support in a mixed Mac and Windows environment · - Handle support tickets and escalate where necessary · - Check server logs and backups · - Run the server and OS updates · - End user training · Technical Skills Required: · - Experience ...
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IT Support Engineer
1 week ago
Bridge Partners London, United Kingdom**Location**: Cambridge & London · **Contract**: Full time, Permanent · **Salary**: £30-40K · Do you enjoy providing high quality IT support to businesses but prefer working face-to-face? Are you looking for a role that can grow and develop with your abilities? You will be an imp ...
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IT Support Engineer
1 week ago
eFinancialCareers London, United KingdomJob Summary · - London · - Contract · - JN · - Feb 09, 2023 · - £450 - £500 pd · **Job Description**: · 2nd/3rd Line Support Engineer - Up to £500 per day Inside IR35 - Hybrid model - 6 month contract - London · Morgan Mckinley has recently partnered with a multinational E-comme ...
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IT Support Engineer
2 weeks ago
Akkodis London, United Kingdom**Application Support Engineer / 3RD Line / Operations · Permanent · London (Hybrid 3 days on site) · **Salary**: Up to 70k + 10% bonus** · **Experience**: · - Active Directory · - VDI knowledge: VMware Horizon View, vSphere · - Application packaging · - PowerShell/VB Scripting · ...
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IT Support Engineer
1 week ago
ReThink Talent London, United Kingdom**IT Support Engineer** · **Location**: London · Paramount Global (NASDAQ: PARA, PARAA) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's ...
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IT Support Engineer
2 weeks ago
St Francis Xavier 6th Form College London, United Kingdom**Job Title**:IT Support Engineer · **Location**:London · **Salary**: NJC scale 10-12 FTE £27,710 - £29,260 (inclusive of London Weighting), depending upon qualifications and experience**.** · **Job type**:Full time (35 hours per week), permanent, all year round · **Start date**: ...
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IT Support Engineer
1 week ago
Lorien London, United KingdomIT Support Engineer / 2nd line engineer · Up £35,000 (depending on experience) · Hybrid Working - 2 days in the office · **North London Client** · Our client, is a manufacturing supplier based in North London, are looking for an enthusiastic IT Support Engineer to come and join t ...
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Support Engineer
3 weeks ago
IGA Talent Solutions London, United Kingdom**Onsite Support Engineer - Permanent - London - (5 Days on site) · - Up to £33K** · As a result of my client's exciting growth plans, they have an exciting opportunity for an Onsite Support Engineer to join their team on a permanent basis. This is an exciting time to join an exp ...
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Support Engineer
1 week ago
Computappoint London, United Kingdom**_Support Engineer _| Permanant | London | Hybrid | Up to £45,000** · - Windows | Infrastructure | PAAS | iPaas | SQL | Kofax | Java | Javascript | PHP_ · This role is hybrid with an onsite expectancy of 2/3 days a week onsite in **Teddington** · **The types of projects that wil ...
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IT Support Engineer
2 weeks ago
Just IT London, United KingdomIT Support Analyst · Up to £30,000 · Have you got at least a year of experience working as an IT support engineer and looking for a new challenge? A well-established Retail brand is looking for an IT Support Analyst to join their team The IT Support Analyst position will be respo ...
Support Engineer - United Kingdom - Dot Compliance
Description
We are looking for a Support Engineer to become an integral part of our Customer Support team at Dot Compliance.
At Dot Compliance, we strive to ensure customer satisfaction and improve user's experience. You will be working directly with the customers and closely with our services, development, and product teams.
Dot Compliance is a cloud-based, innovative software company, and our product allows pharma and medical device companies to manage their quality and compliance processes electronically.
Our ideal candidate is passionate about learning new technologies and organizing information/data, and keen on becoming a part of a growing and dynamic team.
Responsibilities:
Diagnose and troubleshoot technical issues.
Serve as a key liaison between the customers and Dot Compliance.
Provide technical support and communicate with our customers.
Ensure customer satisfaction and identify outstanding issues.
Prioritize cases based on criticality and sense of urgency.
Provide documentation of technical knowledge.
Identify repetitive issues and escalate it to the relevant department (management, professional services, development, etc.).
Perform system testing and minor configuration support.
Provide customer training.
Requirements:
At least 1 year experience of working as a technical support engineer.
Technical orientation.
Excellent communication skills
Independent learner with the ability to adapt and understand concepts with agility.
Team Player.
People-oriented.
Nice to have requirements:
A degree in information systems, or a different technical field.
Knowledge of Salesforce Administration or development.
Knowledge of the life science industry.