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    Client Service Director - London, United Kingdom - Meet

    Meet
    Meet London, United Kingdom

    Found in: Jooble UK O C2 - 2 days ago

    Meet background
    Description
    Client Services Director - Medical Communications
    This independent, global medical communications agency is my top client.

    They are a full service agency, delivering top class medical affairs, publications, commercial and digital projects to global and local pharmaceutical clients.

    Client management - managing existing client relationships to ensure they are happy with services provided, providing strategic and operational direction to account teams, acting as a strategic and trusted partner to clients, ability to identify potential clients and facilitate proactive intervention steps
    Project management - hands on approach to support the account teams, ensuring the highest standards are met for all projects, collaborating with the scientific team on projects
    Financial management - overall responsibility for account financials and KPIs, setting realistic revenue targets and ensuring these targets are hit, completing timesheets accurately and on time, financial conversations with clients
    People management - managing resourcing needs across the team, line managing people at various levels, impacting the progression and development of your line reports, coaching and mentoring others across the team
    Experienced senior client services candidate with around 8+ years' experience in medical communications agencies
    Well rounded experience across a spectrum of medical affairs and publications accounts
    Good commercial experience
    Experience of growing, developing and guiding high performance teams
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