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    Director of Service - United Kingdom - Moore and Smalley

    Moore and Smalley
    Moore and Smalley United Kingdom

    1 week ago

    Default job background
    Description

    To look after a substantial portfolio in terms of fees and numbers of clients, being responsible for the quality of the overall service.

    Responsible for delivery and development of one or more specialist sector services and/or significant internal service/project.
    MHA Moore and Smalley is a leading independent provider ofaccounting, business advisory and wealth management services. We are also part of a global network of firms, helping clients withinternational trade matters
    Engage with our clientsand our people to deliver technical excellence and quality in everything we do.
    Delivering outstanding client service.

    • Part of a national and international network offirms with global opportunities
    • Clear career opportunities and progression paths
    • Pay progression linked to role development
    • Focus on work/life balance – flexible workingpatterns/locations
    • Popular staff social club with subsidised eventsthroughout the year
    • Benefits package including: pension scheme, lifeassurance, flexible benefits (such as options to buy/sell annual leave, cycleto work scheme and dental insurance)
    Clients and CRM

    • To look after a substantial portfolio in termsof fees and numbers of clients, being responsible for the quality of theoverall service.
    • To be able to deliver commercial and added valueadvice to clients without partner input.
    • To undertake projects and special work forpartners with minimal input/supervision.
    • To lead managers and teams of staff in thedelivery of profitable business through effective management of workingpractices.
    • To develop own personal relationships withclients, using own network of contacts and relationships to develop business.
    • Coordinates and contributes to writing ofarticles and other publications.
    Responsibility for internal service/project (if applicable)

    • Takes full responsibility for management anddelivery of internal service or project, including delivery of training andcommunication, managing other staff involved and liaising with finance partneron costings and budgets.
    Effectively organising and planning workaccording to the needs of the firm by defining objectives and anticipatingneeds and priorities.

    • Challenging, pushing the organisation andthemselves to excel and achieve.
    • Seeking opportunities to improve currentprocesses, systems and methods to promote reliability, quality and efficiencyof output.
    • Advising, assisting, mentoring and providingfeedback to others to encourage and inspire the development of work-relatedcompetencies and long-term career growth.
    • Having the skills, knowledge and abilitiesnecessary to be effective in the specific technical content of a job.
    ·
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