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Customer Service Administrator

    Customer Service Administrator - Dover, United Kingdom - New Appointments Group

    New Appointments Group
    New Appointments Group Dover, United Kingdom

    1 week ago

    Default job background
    Temporary, Full time
    Description

    We have a rare opportunity for an experienced Customer Service Administrator to join global manufacturer in a long term position.


    The role:
    You will join an established team and support in providing first class customer service and administration.


    Your duties will include:

    • Handle multi-channel enquiries
    • Update the companies CRM system to log and manage customer interactions
    • Respond to quote requests and generate quotes
    • Create accounts, purchase orders and contract records
    • Expedite orders including shipping & customs
    Experience, skills & knowledge required to be successful in the role:


    • Minimum of 3-years Customer service background to include administration
    • Able to meet deadlines, organised and able to follow processes
    • MS office skills along with data entry and CRM exposure
    • Excellent telephone manner
    • Team player


    This role is available with an immediate start and is being offered on a temporary basis initially with the view to becoming permanent after successful completion of a trial period.

    Full-time hours that are solely office based, 37 hours per week with a 1pm finish on a Friday

    New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all


    Twitter:
    @nagforjobs


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