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    Building Safety and Compliance Admin Support Officer - Salford, Greater Manchester, United Kingdom - Housing Diversity Network

    Housing Diversity Network
    Housing Diversity Network Salford, Greater Manchester, United Kingdom

    2 weeks ago

    Default job background
    Description
    Building Safety and Compliance Admin Support Officer
    Organisation
    Salix Homes
    Job Description

    A fantastic opportunity has arisen for a Building Safety and Compliance Admin Support Officer to join our successful team at Salix Homes.

    We are looking for an approachable, motivated, enthusiastic individual who can assist with ensuring high levels of communication and delivering market leading levels of customer satisfaction whilst providing our customers with the assurance of home safety.

    This is a varied and exciting opportunity, reporting to the Strategic Building Safety and Compliance Manager to support our organisation to make a real and positive difference for our customers.

    The role - What I'll be doing

    • Extracting data/raising reports from data management system.
    • Ability to comminate and liaise with external stakeholders/contractors.
    • Ensure GDPR protocols are always maintained to avoid serious breaches of information.
    • Liaising with customers and provide exemplary customer service.
    • To work closely with customers to Improve access levels.
    • Monitoring internal mailbox and CRM system.
    • Able to Deliver outcomes to customers on agreed works.
    • Collaborating with other teams to achieve a successful outcome.
    • Dealing with various legislative/compliance data and databases
    What we're looking for

    • Demonstrate forward/proactive thinking.
    • Show enthusiasm and be team player.
    • Able to adapt to changing work demands.
    • Confident of dealing with a variety of customers.
    • Able to deliver concise and accurate data.
    • Must be motivated and able to use own initiative.
    • Demonstrate excellent communication skills, both written and verbal.
    • Be able to demonstrate excellent IT skills.
    • Possess excellent analytical skills.
    • Ability to comminate and liaise with external stakeholders/contractors.
    • Passionate about providing customer care.
    What we offer as a company

    • Annual Salary of up to £26,421
    • Hybrid Working – a minimum of 3 days working in the office
    • Up to 34 day's holiday + bank holidays
    • Flexi Time
    • Flexible Working and Family friendly policies
    • Generous Defined Contribution Pension Scheme
    • Life Assurance worth 3 x annual salary
    • Health Cash Plan which also provides a range of discounts including discounted gym membership
    • An inclusive and positive colleague culture
    • Accredited Good Employment Charter employer
    Salix Homes are proud to have been awarded membership to the Greater Manchester Good Employment Charter and we will constantly strive to improve working conditions for our colleagues
    Salix Homes is an Equal Opportunities Employer and opposes all forms of unlawful or unfair discrimination. Our customers come from all walks of life, and so should we. As we're interested in expanding our workforce diversity, we welcome all applications.
    If you would like to apply, visit the Salix Homes careers page here:

    We're proud members of the Armed Forces Covenant and Disability Confident scheme, we will therefore invite to interview any disabled candidates who demonstrate the minimum standards for the role.

    If you wish to be considered under as part of this scheme, please let us know by emailing us at

    We want everyone to be able to perform to their best throughout the recruitment process so please let us know if you have any concerns or need any assistance or adjustments at any stage.

    Job Summary
    Location Salford, M5 4DT
    Organization Salix Homes
    Job Type
    Up to £26,421
    Closing Date 11/02/2024
    Reference ID 34103
    Documents
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    Just Submit your details and we will be in touch shortly. You can also email us if youwould prefer.
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