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Newcastle upon Tyne

    Account Management Support Executive - Newcastle upon Tyne, United Kingdom - Visualsoft Ltd

    Visualsoft Ltd
    Visualsoft Ltd Newcastle upon Tyne, United Kingdom

    3 weeks ago

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    Description
    We're on the lookout for a talented Senior Social Media Account Director to expand our Marketing team to help us support and grow the department, based at Visualsoft House in Stockton-on-Tees or our Newcastle office in Grey Street

    As a Senior Social Media Account Director, you will be responsible and accountable for the success and delivery of Visualsoft's Paid and Organic Social service.

    Relationships and client centricity are key as your key objective is to grow your portfolio's return ensuring the social product/service is innovative, efficient and delivered to the highest possible quality.

    In this role, we're looking for someone to lead and ensure implementation of the client portfolio, across all relevant platforms to the product/service, constantly delivering ROI.

    By utilising the latest 'best in class' technology and leveraging partnerships to drive excellence, you will put the client first reacting and adapting when required with a strategic mindset.

    Strategy and impeccable execution is key to the role, ensuring that clients benefit from the social service and have a clear and transparent view of the work carried out.

    Maintain highest standards of social implementation and execution
    Coach, mentor and train other Visualsoft staff members to produce the highest quality social work for clients
    Identify and execute client training raising social understanding where required
    Maintain and increase efficiency of the execution and implementation of social across your client portfolio
    Develop the service offering to maintain best in class standard
    Responsible for commercial growth of the client portfolio using social
    Identify and assist with sales opportunities within your portfolio
    Handle and prepare sales documentation and sales pitches within your portfolio

    This role requires someone with exceptional communication and client relationship/management skills and who is an absolute expert within the social industry.

    Extensive experience of social management
    Experience in building and executing social strategies, whether in-house or for clients
    Client-facing experience at a senior level
    Analytical and data driven
    Experience in ecommerce
    Experience in other digital media channels
    Google Data Studio
    Competitive basic salary with great progression options
    Unlimited paid holidays - yes that's not a typo
    Hybrid working
    our Stockton on Tees and Manchester workspaces are also dog friendly
    A high-performance MacBook
    'Health Assured' Employee Assistance Programme
    Free eye tests and flu jabs
    from Amazon vouchers, Playstation credits, ASOS, H&M to Just Eat, there's something for everyone
    Free breakfast, fruit, hot and cold drinks and protein shakes
    Friday afternoon drinks to wind down for the weekend
    Pension scheme to help you save for the future
    Cycle to work scheme
    Discounts across our brands
    Regular team social events
    Training & development

    So if you think you've got what it takes to join one of the UK's leading eCommerce providers, we'd love to hear from you.

    A little formality... by applying you implicitly consent to us processing your personal data for review for this vacancy only.
    Help us find the right talent to join our team, and get a handsome reward in return.

    We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.

    Employment type Full-time

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