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    Neighbourhood Officer - London, United Kingdom - The Hyde Group

    The Hyde Group
    The Hyde Group London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Neighbourhood Officer

    Southwark & Lewisham (Covering Peckham and Camberwell areas)

    Up to £37,000 plus paid business mileage

    Own Vehicle is desireable

    Hyde is looking to recruit a Neighbourhood Officer.

    As part of Hyde's commitment to improving customer service, Building Safety & improving neighbourhoods, we are looking to recruit a number of people into our newly created Neighbourhoods Officer roles.

    The Neighbourhood Officers goal is to create a secure and comfortable living environment for customers foster positive relationships with the community and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security.

    Responsibilities

  • Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards.
  • Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable.
  • Provide a proactive front-line service to customers.
  • Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities.
  • Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings.
  • Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement.
  • Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation.
  • Maintain accurate records, documentation, and databases related to property management activities.
  • Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery.

    • Essential Qualifications and Skills

  • Previous experience within a site-based Neighbourhood or Housing position.
  • Strong organisational and time management skills to effectively prioritise tasks and meet deadlines.
  • Excellent communication and interpersonal skills for effective stakeholder engagement.
  • Attention to detail and ability to maintain accurate documentation.
  • Problem-solving skills to address maintenance and tenancy issues.

    • Benefits

  • Great holidays
  • Volunteering days off
  • 35 hour working week (9-5)
  • A fantastic pension
  • Life insurance
  • Cashback on healthcare
  • Shopping discounts
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