Jobs
>
London

    CSM Manager - United Kingdom - Trellix

    Trellix
    Trellix United Kingdom

    2 weeks ago

    Default job background
    Description
    The Customer Success Manager (CSM) drives customer loyalty and adoption of Trellix Solutions. You will report to the Senior Manager, Customer Success. You will consult with enterprise customer employees across the spectrum of system administrators to Chief Security Officers (CSO).

    You will articulate the value of Trellix solutions and services that inspires the use of Trellix solutions, services, educational offerings and premium support.

    Ensures that the customer is satisfied with company projects and services. Works closely with Sales Account Manager and oversees day-to-day relationship with client. Ensures that schedules and budgets are met according to contractual agreements. Works with client to cultivate future projects and qualify new opportunities. Consults with other team members (project management/services/support/customer care) to be sure mutual objectives are met.

    Company Benefits and Perks:

    We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

    We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
    Retirement Plans
    Medical, Dental and Vision Coverage
    Paid Time Off
    Support for Community Involvement

    We're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.

    #J-18808-Ljbffr

  • Iron Mountain

    CSM Manager

    12 hours ago


    Iron Mountain London, United Kingdom

    Iron Mountain Customer Success Manager in London , United Kingdom · We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudl ...

  • J&C Associates Ltd

    CSM Manager

    2 weeks ago


    J&C Associates Ltd London, United Kingdom

    Job Title: Solution Customer Success Manager Location: Shoreditch (Hybrid) · Duration: 12 months contract initially with possible extension · Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 · Client's Expert CSM team is looking for a Customer Success ...

  • zeroG - AI in Aviation

    CSM Manager

    12 hours ago


    zeroG - AI in Aviation London, United Kingdom

    Customer Success – Customer Success Management / · We're looking for our next Customer Success Manager to join our growing London team Reporting to the Head of Enterprise Customer Success, as the Customer Success Manager will drive value, feature adoption, customer retention and ...

  • ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

    CSM Manager

    2 weeks ago


    ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses United Kingdom

    A leading Service Management SaaS organisation investing heavily in Customer Success. Flexible/ mature approach to work with a fully-remote set up.The CCO is a well-recognised leader across the CS community and a trusted partner to ABR.If you're in the Service Management sector a ...

  • Builder - What would you Build?

    CSM Manager

    12 hours ago


    Builder - What would you Build? London, United Kingdom

    Builder is looking to grow a team of exceptional Customer Success Managers in the UK who will be responsible for ensuring the ongoing success of customers using our Studio Store product. · We're on a mission to make app building so easy everyone can do it - regardless of their b ...

  • Ultimate Asset

    CSM Manager

    1 week ago


    Ultimate Asset United Kingdom £35,000 - £40,000

    Customer Success Manager - SaaS Up to £35-40k base Hybrid role 2 days in the office, near Hampshire/Basingstoke/Reading The Company This company are small but fast growing SaaS platform used to predict and prevent risk across multiple industries.The RoleIt's a classic CSM role, f ...

  • Guidebook Inc.

    CSM Manager

    2 weeks ago


    Guidebook Inc. United Kingdom

    Guidebook is a simple yet powerful mobile application builder that lets you create an app in four easy steps, with no technical skills required. · Thousands of organisations across the globe use Guidebook to create mobile applications for events, university campus open houses, v ...

  • Org3D

    CSM Manager

    2 weeks ago


    Org3D United Kingdom

    Customer Success Manager - Remote - UK & Ireland Join one of the fastest growing companies in the legal tech spaceWe're looking for a strategic customer success manager to join an AI powered legal tech startup.The role:Work with up to 25, key mid-market and enterprise accounts.Tr ...

  • Remark Able

    CSM Manager

    3 weeks ago


    Remark Able London, United Kingdom

    Customer Success. Marketing Technology. Retention. Client Strategy and Satisfaction. · Is this you? If so, keep reading as this could be the role for you · Are you an experienced key client Customer Success Manager with a strong commercial skillset? · Would you love to be part o ...

  • Zenergi

    CSM Manager

    2 weeks ago


    Zenergi United Kingdom

    Customer Success Manager · Sales · Employment Type: Permanent · Location: Remote · Reporting To: Customer Success & Retention Director · Please Note: while we are advertising these roles as remote, there will be an expectation that this person will be prepared to travel to c ...

  • J&C Associates Ltd

    CSM Manager

    3 weeks ago


    J&C Associates Ltd London, United Kingdom

    Job Description Job Title: Solution Customer Success Manager · Shoreditch (Hybrid) · Duration: 12 months contract initially with possible extension · Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 · Client's Expert CSM team is looking for a Custome ...

  • ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

    CSM Manager

    3 weeks ago


    ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses United Kingdom

    A leading Service Management SaaS organisation investing heavily in Customer Success. · Flexible/ mature approach to work with a fully-remote set up. · The CCO is a well-recognised leader across the CS community and a trusted partner to ABR. · If you're in the Service Manageme ...

  • Gravitee Topco Limited.

    CSM Manager

    2 weeks ago


    Gravitee Topco Limited. London, United Kingdom

    ABOUT GRAVITEE In 2015, four developers met while working on API strategy and implementation. The API world and API platforms were unnecessarily complex and no powerful open source solutions existed. Together, they decided to build a complete API platform providing business owner ...

  • CarbonChain

    CSM Manager

    2 weeks ago


    CarbonChain London, United Kingdom

    Full Time] Customer Success Manager at CarbonChain (United States) | BEAMSTART Jobs Customer Success Manager · Full Time · Remote Work · We're building the infrastructure for the net zero transition, and we're looking for brilliant builders who want to help define a low carbon ...

  • Iron Mountain

    CSM Manager

    12 hours ago


    Iron Mountain London, United Kingdom

    Customer Success Manager Feltham , United Kingdom Apply Now · We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly part ...

  • Iron Mountain

    CSM Manager

    4 days ago


    Iron Mountain United Kingdom

    Customer Success Manager England , United Kingdom Apply Now · We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly part ...

  • Hibob Inc.

    CSM Manager

    2 weeks ago


    Hibob Inc. London, United Kingdom

    HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and colla ...

  • Fundpath Ltd

    CSM Manager

    4 days ago


    Fundpath Ltd London, United Kingdom

    As the Customer Support Manager (CSM) the focus of the role will be to lead successful client's through onboarding, adoption and renewal phases, manage reporting and business review process with key stakeholders, implement user engagement and account retention strategies and supp ...

  • Futureproof Tech Ltd

    CSM Manager

    12 hours ago


    Futureproof Tech Ltd London, United Kingdom £35,000 - £40,000

    Our mission is to build a future that everyone wants to live in. Because if we don't collectively work towards sustainable development then climate change, social exclusion, and public health become very real and scary for future generations. · Financials first, everything else ...

  • Stripe

    CSM Manager

    4 days ago


    Stripe London, United Kingdom £91,800 - £137,600

    Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Stripe's Customer Success Managers ...