Jobs
>
London

    CSM Manager - United Kingdom - ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

    ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses
    ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses United Kingdom

    1 week ago

    Default job background
    Description
    A leading Service Management SaaS organisation investing heavily in Customer Success.
    Flexible/ mature approach to work with a fully-remote set up.
    The CCO is a well-recognised leader across the CS community and a trusted partner to ABR.

    If you're in the Service Management sector as an SDR or Account Manager, this is your opportunity to secure a Customer Success position.

    Reporting to the Head of Customer Success, you'll manage a book of circa 40 accounts with an AOV of £15k, adopting a strategic, high-touch Customer Success approach.

    With your focus being on the companies 'top accounts' you'll have the unique yet additional support of a data & content creator, to enable you to maximise customer engagement.

    As above, the key here is understanding the Service Management industry, whether that's as an experienced SDR, Account Manager or CSM.

    If you can demonstrate that you're exceptional with customers, strategic & commercially astute (Combined with Service Management experience), we should talk.

    Ideally' Previous experience in a Customer Success or Account Management role *SDR considered.
    ~ Experience of monthly/ yearly account growth. Data savvy with the ability to story tell with facts.
    ~ Intelligent self-starter with a background of working within Service Management software.

    CSQL bonus
    ~ Fully-remote working set up
    ~28 days holiday


    ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with 'growth engine' roles such as Customer Success, Sales, Account Management and Support.

  • J&C Associates Ltd

    CSM Manager

    6 days ago

    J&C Associates Ltd London, United Kingdom

    Job Title: Solution Customer Success Manager Location: Shoreditch (Hybrid) · Duration: 12 months contract initially with possible extension · Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 · Client's Expert CSM team is looking for a Customer Success ...

  • CHEQ

    CSM Manager

    4 days ago

    CHEQ London, United Kingdom

    CHEQ is the go-to-market team's security suite, trusted by over 15,000 customers worldwide to protect their funnels, sites, and analytics from bots and fake users. · Powered by award-winning cybersecurity technology, CHEQ offers the broadest suite of solutions for securing the e ...

  • ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

    CSM Manager

    1 week ago

    ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses London, United Kingdom

    VC Backed Scale-up HR-Technology platform, working with some of the most recognised organisations on the planet · To support career & growth opportunities for under-represented individuals. · Due to growth, this HR-Tech is looking to add a skilled and commercially-minded Custome ...

  • Replai

    CSM Manager

    1 week ago

    Replai London, United Kingdom

    Founded in 2019, Replai is the world's first video-based creative insights platform that empowers brands to maximize the performance and engagement of their creatives. Blending computer vision and AI technology, Replai has solved a long-standing problem that helps brands recalibr ...

  • FMC Talent

    CSM Manager

    5 days ago

    FMC Talent London, United Kingdom

    Job Description Are you a problem solver with great communication skills? Our client is looking for someone to assume the Customer Success Manager role and make a solid impact within the company to help it grow in a positive direction. · Our client is changing the archaic way Con ...

  • 9fin Limited

    CSM Manager

    1 day ago

    9fin Limited London, United Kingdom

    The world's largest asset class, debt, operates with the worst data. · Technology has revolutionized equity markets with electronic trading, quant algos and instantaneous news. trillions of dollars of trades are placed over the phone, news is slow, and corporate credit informati ...

  • SimilarWeb

    CSM Manager

    1 week ago

    SimilarWeb London, United Kingdom

    Similarweb is the leading digital intelligence platform used by over 3500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas. We help our customers succeed in today's digital world by giving them access to data-dr ...

  • ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

    CSM Manager

    2 days ago

    ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses United Kingdom

    An innovative customer journey optimisation platform, leveraging multiple digital channels that improve the user experience – It's actually quite incredible.. · Enviable client base including a huge global motorsport brand · Flexible/ mature approach to work with a fully-remote ...

  • ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

    CSM Manager

    5 days ago

    ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses United Kingdom

    A leading Service Management SaaS organisation investing heavily in Customer Success. Flexible/ mature approach to work with a fully-remote set up.The CCO is a well-recognised leader across the CS community and a trusted partner to ABR.If you're in the Service Management sector a ...

  • Thyme

    CSM Manager

    2 weeks ago

    Thyme United Kingdom

    About the job Are you motivated by creating and developing strong customer relationships, and by ensuring best-in-class adoption of software to enterprise-level customers on a global scale? We're looking for an Enterprise Customer Success Manager to work with some of the world's ...

  • Guidebook Inc.

    CSM Manager

    1 week ago

    Guidebook Inc. United Kingdom

    Guidebook is a simple yet powerful mobile application builder that lets you create an app in four easy steps, with no technical skills required. · Thousands of organisations across the globe use Guidebook to create mobile applications for events, university campus open houses, v ...

  • Carta, Inc.

    CSM Manager

    1 week ago

    Carta, Inc. London, United Kingdom

    Ensure the overall success of customer accounts; Create tailored and consistent communications (at scale) to increase engagement i.e. recorded training sessions, success play-books, campaigns. · Use data analysis to plan campaigns that are strategically targeted to the persona, ...

  • Gravitee Topco Limited.

    CSM Manager

    1 day ago

    Gravitee Topco Limited. London, United Kingdom

    ABOUT GRAVITEE In 2015, four developers met while working on API strategy and implementation. The API world and API platforms were unnecessarily complex and no powerful open source solutions existed. Together, they decided to build a complete API platform providing business owner ...

  • Zenergi

    CSM Manager

    4 days ago

    Zenergi United Kingdom

    Customer Success Manager · Sales · Employment Type: Permanent · Location: Remote · Reporting To: Customer Success & Retention Director · Please Note: while we are advertising these roles as remote, there will be an expectation that this person will be prepared to travel to c ...

  • J&C Associates Ltd

    CSM Manager

    1 week ago

    J&C Associates Ltd London, United Kingdom

    Job Description Job Title: Solution Customer Success Manager · Shoreditch (Hybrid) · Duration: 12 months contract initially with possible extension · Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 · Client's Expert CSM team is looking for a Custome ...

  • Remark Able

    CSM Manager

    1 week ago

    Remark Able London, United Kingdom

    Customer Success. Marketing Technology. Retention. Client Strategy and Satisfaction. · Is this you? If so, keep reading as this could be the role for you · Are you an experienced key client Customer Success Manager with a strong commercial skillset? · Would you love to be part o ...

  • Trellix

    CSM Manager

    4 days ago

    Trellix United Kingdom

    The Customer Success Manager (CSM) drives customer loyalty and adoption of Trellix Solutions. You will report to the Senior Manager, Customer Success. You will consult with enterprise customer employees across the spectrum of system administrators to Chief Security Officers (CSO) ...

  • Org3D

    CSM Manager

    5 days ago

    Org3D United Kingdom

    Customer Success Manager - Remote - UK & Ireland Join one of the fastest growing companies in the legal tech spaceWe're looking for a strategic customer success manager to join an AI powered legal tech startup.The role:Work with up to 25, key mid-market and enterprise accounts.Tr ...

  • DealTechno

    CSM Manager

    2 weeks ago

    DealTechno London, United Kingdom

    Position: Customer Success Manager · Location: London, UK · Salary: £55,000 per annum · A rapidly growing legal technology start-up is seeking a Customer Success Manager to join their dynamic team in London. This exciting role involves managing relationships with top-tier law ...

  • CarbonChain

    CSM Manager

    6 days ago

    CarbonChain London, United Kingdom

    Full Time] Customer Success Manager at CarbonChain (United States) | BEAMSTART Jobs Customer Success Manager · Full Time · Remote Work · We're building the infrastructure for the net zero transition, and we're looking for brilliant builders who want to help define a low carbon ...