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    CSM Manager - London, United Kingdom - ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses

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    Description
    VC Backed Scale-up HR-Technology platform, working with some of the most recognised organisations on the planet
    To support career & growth opportunities for under-represented individuals.

    Due to growth, this HR-Tech is looking to add a skilled and commercially-minded Customer Success Manager to the team.

    The team of full of energy, ultra-passionate about Customer Success and more importantly the mission: This is therefore an opportunity for someone who loves the scale-up space to help develop a best-in-class CS function.

    Supporting c.20 well recognised blue-chip brands, you will be their strategist and champion, driving to achieve their candidate and employee engagement goals.

    Retention and account growth are your key objectives, and you'll work closely with the wider technical and sales function to achieve these

    Previous experience in a high-touch customer success role.
    You've worked to commercial targets and you know your numbers.
    A well-versed approach to high touch, customer management. Data savvy with the ability to story tell with facts.
    Support the team, learn from the team, be part of the team
    A base salary up to £45k plus £10k bonus (uncapped)
    Remote/ flexible working (1 day in London per week)
    Private medical and dental insurance.
    Lifestyle discounts subscription.
    Life assurance.
    Annual wellbeing allowance.

    ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with 'growth engine' roles such as Customer Success, Sales, Account Management and Support.


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