- Troubleshooting and Technical Support skills
- Experience in providing customer support
- Knowledge of operating systems
- Ability to manage own schedule
- Strong customer service skills
- Excellent problem-solving and communication skills
- Ability to work independently and remotely
- Experience in the coffee machine industry- vending and traditional equipment
- Competitive salary
- Bonus scheme
- 23 days holidays increasing up to 28 with lenght of service
- Company car
- Company credit card
- Pension
- Employee assistance program
- An environment to learn, develop and grow
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Field Support Engineer - Nottingham, United Kingdom - COFFETEK
Description
Field Support Engineer North England, partially Scotland and Ireland.
Company Description
Coffetek is a leading manufacturer of hot and cold beverage dispense systems and snack machines with over 30 years of experience. We are known for our simplicity and reliability in vending machine design and innovation. With our expertise and resources, we offer comprehensive refreshment solutions worldwide.
Role Description
This is a full-time remote role for a Field Support Engineer at Coffetek. As a Field Support Engineer, you will be responsible for troubleshooting, providing technical support, and assisting customers with operating systems. Your day-to-day tasks will include customer support, resolving technical issues, and ensuring excellent customer service.
Qualifications
What we offer
PLEASE NOTE THIS IS NOT WORK FROM HOME ROLE. RELEVANT EXPERIENCE WITH COFFEE AND VENDING MACHINES IS ESSENTIAL.