- The Guest Service Supervisor is primarily responsible for leading and managing the Guest Service Team in accordance with and to the standards required by Rapport, the client, and all other contractors.
- To be responsible for the overall efficient and effective management of the building to provide great quality of service. Responsible for the guest service journey, team engagement and escalation of all complaints.
- Maintain a strong awareness of business activity and communicate all updates to your team members
- Suggest improvements/ innovations to enhance the guest/client experience
- Always seek to find inspiration in your role and deliver a brilliant guest experience
- Ensure awareness of business activity
- To have (once trained) a full understanding of the relevant booking systems and technology used on site to support with the guest journey
- Take ownership of any issues and follow them to completion
- I am an up-beat individual with integrity and a can-do attitude.
- I am passionate about delivering great service and take responsibility for my contribution to the team.
- I like to think 'outside of the box' and always look for innovative ways to improve efficiencies within an office environment and enhance customer service, whilst showing that I am flexible and adaptable in my approach to everything that I do.
- I enjoy managing my own tasks and responsibilities and working to deadlines to deliver for the people around me.
- I have proven people management skills, relevant experience of customer and client services delivery, results oriented, and proven experience in managing successful teams.
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Service Supervisor
1 week ago
BaxterStorey UK Milton Keynes, United KingdomCompany Description · **Hospitality Service Supervisor** · **Milton Keynes** · **Up to £22,500** · Working as part of a team of four providing hospitality for training courses & events up to 200 covers plus breakfast, lunch & all day grazing to approx 150 support staff based in t ...
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Visitor Services Supervisor
32 minutes ago
Bletchley Park Milton Keynes, United KingdomBletchley Park, once the top-secret home of the World War Two Codebreakers and now a vibrant heritage attraction, is looking to recruit a** Visitor Services Supervisor (weekends)** to join its busy Visitor Services Team. In this role you will be able to demonstrate outstanding vi ...
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HR Services Supervisor
3 days ago
Milton Keynes University Hospital NHS Foundation Trust Milton Keynes, United Kingdom**Department**: Human Resources · Band 5 £28,407 to £30,639 per annum · **Hours**: 37.5 per week, all MKUH roles will be considered for flexible working · The post holder will work in the Human Resources Services Team and will supervise a comprehensive customer focused front-line ...
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Visitor Services Supervisor Weekends
5 days ago
Bletchley Park Bletchley, United KingdomOnce Britain's Best-Kept Secret, Bletchley Park, a unique heritage site and vibrant tourist attraction and is now seeking a Weekend Customer Services Supervisor based in Bletchley, Milton Keynes to join its expanding Visitor Services team. · Bletchley Park Trust's Mission is to h ...
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Supervisor Test Services
6 days ago
Nissan Cranfield, United KingdomNissan has one of the most comprehensive European presences of any overseas manufacturer, employing more than 17,000 staff across locally-based Design, Research & Development, Manufacturing, Logistics, Purchasing and Sales & Marketing operations. Total production in the UK alone ...
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Decontamination Services Supervisor
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Bedfordshire Hospitals NHS Foundation Trust Bedford, United KingdomAn exciting opportunity has arisen for decontamination supervisor Band 4 to lead a team of technicians within Endoscopy Decontamination Unit at Bedford Hospital. · We are looking for a dynamic people person who will be responsible for providing senior support gained through their ...
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Customer Service Supervisor
1 day ago
1st Choice Recruitment Bedford, United KingdomCustomer Service Supervisor · Temporary to permanent · Full-time · Bedford · Our client has been a well-established business in Bedfordshire for almost 20 years, after expanding to a new premises they are now seeking a Customer Service Supervisor to join their friendly CS Team. · ...
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Service Delivery Supervisor
32 minutes ago
Network Plus Northampton, United Kingdom**Service Delivery Manager** · **Our Role** · As a Service Delivery Manager, you will manage the safe and efficient replacement of Gas mains within EM CMO delivery of works programmes for your business unit. You will be responsible for a working environment, which ensures the ach ...
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Customer Service Supervisor
1 day ago
Panther Group Northampton, United KingdomAn exciting opportunity has arisen to be a part of a team where no two days are ever the same We strive to deliver an outstanding service to our customers and your role as a Customer Service Supervisor is key to this. · You will be leading and coaching a team of Customer Service ...
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Customer Service Supervisor
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Hertfordshire CC Dacorum District, United Kingdom**Advert Information** Job Title**: Customer Service Supervisor · **Location**: Hemel Hempstead · **Starting Salary**:£23,620 with the opportunity to progress to a maximum of £26,845 per annum · **Hours**: 37 hours per week · **Contract**: Permanent · **Diversity**:We are an incl ...
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Service Desk Supervisor
2 days ago
MATCH RECRUITMENT LTD Kettering, United Kingdom**Service Desk Supervisor** · **Salary: £38,000 per annum** · **Monday - Friday, office hours (37.5 hours per week). No weekends** · **Kettering. Office based** · **Permanent** · Match Recruitment are recruiting on behalf of their client based in Kettering. Our client has a globa ...
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Customer Service Supervisor
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Panther Group Northampton, United Kingdom**Role Overview** · To provide the best possible service to clients by ensuring the successful management of customer service agents. · **Duties and Responsibilities** · - Oversee labour deployment within teams on their shift, ensuring that the throughout targets are achieved in ...
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Catering Services Supervisor
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East and North Hertfordshire NHS Trust Stevenage, United KingdomWe are recruiting for a Catering Services Supervisor who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. · Our busy catering department is looking for an enthusiastic and adaptable catering supervisor to join the cat ...
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Campus Services Supervisor
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Tate Recruitment Limited Hatfield, United Kingdom**Campus Services Supervisor** · **Full time** · **Monday to Fridays** · **Office based.** · **Hatfield** · **2-3 months** · **Starting ASAP** · **£17.50 per hour** · An opportunity has arisen for an experienced supervisor within a Facilities based background to join a company in ...
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Building Services Supervisor
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Sterile Services Supervisor
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Oxford University Hospitals NHS Foundation Trust Oxford, United KingdomEnsure that all staff members carry out their responsibilities in accordance with UK MDR 2002, and ISO 13485:2016 quality management system. · - To work in accordance with Departmental Policy, Standard Operating Procedures and · - Quality Management Systems. · - To assist in the ...
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Customer Service Supervisor
1 week ago
K2 Recruitment Thame, United KingdomOur client is looking for an experienced individual to join their team as a Customer Service Supervisor. · The duties of the role will include but not be limited to leading a small team of dedicated customer service professionals, managing the daily activities. · Based in a villa ...
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Operations Services Supervisor
1 day ago
Swissport International AG Luton, United KingdomOverview: · **ROLE SUMMARY** · The Operations Supervisor is a critical frontline operational role where you will have responsibility for the safe airside operation and our front-line team members. · You will be responsible for leading, motivating, engaging and inspiring all team ...
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Customer Service Supervisor
1 week ago
Hertfordshire CC Hitchin, United Kingdom**Advert Information** Job Title**: Customer Service Supervisor · **Location**: Hitchin · **Starting Salary**:£23,620 with the opportunity to progress to a maximum of £26,845 per annum · **Hours**: 37 hours per week · **Contract**: Permanent · **Rethink your career and help resha ...
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Customer Services Supervisor
1 week ago
Rothamsted Research Harpenden, United KingdomOverview Of Role- Rothamsted Enterprises is recruiting to this newly created role, that will form an essential part of the Supervisory team in the business. Based at the heart of the Campus, this role would be ideal for an experienced Head Receptionist from the hotel and conferen ...
Guest Service Supervisor - Milton Keynes, United Kingdom - Rapport Guest Services
Description
Role Responsibility
The Ideal Candidate
The Ideal Candidate