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Service Desk Analyst
3 weeks ago
PLANET RECRUITMENT SERVICES LTD Coalville, United Kingdom**Salary: 20k-25k** · **Location: Coalville (Leicester)** · **Position: 1st Line Support Engineer** · Our client are an IT Reseller based in Coalville, Leicestershire, LE67. Specialising in Product Supply, Virtualisation, Engineering Installation and Helpdesk Support Services. We ...
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Service Desk Analyst
3 weeks ago
Charles Simon Associates Ltd Birmingham, United Kingdom**Service Desk Analyst - (Service Desk, Active Directory, AD, Windows, Server, MS Exchange, o365) - Permanent - Home Based** · Charles Simon Associates are currently looking for a Service Desk Analyst on a permanent basis for our prestigious client. · **Location**: Home Based wit ...
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Service Desk Analyst
3 weeks ago
Adria Solutions Coventry, United Kingdom Full timeService Desk Analyst - Initial 6 months FTCAre you a talented IT professional looking for a thrilling opportunity to showcase your skills? We are thrilled to present an exclusive opening for a Service Desk Analyst at a prestigious brand. · Working Hours: Monday to Thursday, 14:00 ...
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Service Desk Analyst
3 weeks ago
Bench IT Uttoxeter, United Kingdom**Service Desk Analyst /Helpdesk Analyst, £160 per day outside IR35** · **3 month rolling contract, Uttoxeter** · Bench IT require an experienced Service Desk Analyst/Helpdesk Analyst to join a large organisation starting ASAP working onsite full time in Uttoxeter. · - Proven exp ...
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IT Service Desk Analyst
2 weeks ago
Lynx Recruitment Ltd Birmingham, United KingdomIT Service Desk Analyst required for a leading global Law firm company. · As the IT Service Desk Analyst, you will be managing the internal IT systems as well as providing a managed services offering to a key client. This position offers great opportunities for progression and ca ...
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Service Desk Analyst
2 weeks ago
Venn Group Birmingham, United Kingdom**Service Desk Analyst - Three month initial contract** · **Location: Birmingham (Onsite)** · **Hourly Rate: £12.55 (Holiday inclusive)** · **Start Date: ASAP** · **Role Overview**: · We are looking for an experienced IT Service Centre Analyst who is customer focussed and able to ...
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Service Desk Analyst
2 weeks ago
Akkodis Birmingham, United Kingdom**Service Desk Analyst** · Modis are currently working in partnership with a market leading service provider to recruit a Service Desk Analyst to join their growing team. This is an exciting opportunity to join a leading business and provide support to multiple high profile clien ...
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Service Desk Analyst
4 weeks ago
Acora Limited Solihull, United Kingdom Full timeService Desk Analyst Role: · We are seeking ambitious hard working team players to join our service operations team and build their careers with the business. The IT Support Analyst will work within the Service Desk Team providing 1st line software, hardware and network support t ...
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Service Desk Analyst
3 weeks ago
Akkodis Birmingham, United Kingdom**Service Desk Analyst** · Akkodis are currently working in partnership with a market leading service provider to recruit a Service Desk Analyst to join their growing team. This is an exciting opportunity to join a leading business and provide support to multiple high-profile cli ...
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IT Service Desk Analyst
3 weeks ago
Jumar Solutions Ltd Birmingham, United Kingdom Full timeIT Service Desk Analyst · £200 per day - Inside IR35 via Umbrella · Location: Birmingham, West Midlands/Remote - Hybrid working - Excellent transport links · Midlands based Service Desk resources are required to work on our financial services client's thriving desk until 17/9/24. ...
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Service Desk Analyst
2 weeks ago
eFinancialCareers Birmingham, United Kingdom**Position Type**: · Full time · **Type Of Hire**: · Experienced (relevant combo of work and education) · **Education Desired**: · Associate's Degree · **Travel Percentage**: · 0% · Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on so ...
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Service Desk Analyst
4 days ago
ITECCO Birmingham, United KingdomLocation: Birmingham (Hybrid) · **Salary**: £30,000 - £35,000 DOE · Role**:Service Desk Analyst** · One of my best clients are looking to take on an experienced **Service Desk Analyst** to join their IT team on a permanent basis. This person will be responsible for providing 2nd ...
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Service Desk Analyst
3 weeks ago
Big Red Recruitment Market Harborough, United KingdomWant to grow your IT career? Want to get involved in key IT projects? What if a company, stable, secure, and strong in their belief in supporting and developing their employees, gives you this opportunity? · What about an opportunity to work with a collaborative and friendly team ...
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Service Desk Analyst
4 days ago
Concept Resourcing West Midlands (Region), United KingdomI am looking for a number of Service Desk Analysts who hold a current/valid Security Clearance. On behalf of an IT Managed Services Business, you will be providing 24x7 IT Support to a specific highly sensitive end client. · You will have previous experience on a 24x7 Service des ...
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Service Desk Analyst
3 weeks ago
Blues Point Inc. Coalville, United KingdomJob Description · IT Service Desk Analyst · Our client is looking for an IT service desk analyst to join their team based near Coalville/Ashby, Leicestershire. This is a great opportunity to join an organisation with a commitment to investing in their people, offering a great car ...
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Service Desk Analyst
1 week ago
Pertemps Leicester Meriden, United Kingdom**Position: Service Desk Analyst · Location: Coventry · **Salary**:Up to 25K D.O.E · Working hours: Monday to Friday - 9am - 5.30pm** · **The Role** · - You will be the first point of contact for customers, delivering a professional service that promotes high customer satisfactio ...
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Service Desk Analyst
4 weeks ago
Blues Point Inc. Coalville, Leicestershire, United KingdomIT Service Desk Analyst · Our client is looking for an IT service desk analyst to join their team based near Coalville/Ashby, Leicestershire. This is a great opportunity to join an organisation with a commitment to investing in their people, offering a great career opportunity t ...
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Service Desk Analyst
5 days ago
Reed Secure Birmingham, United KingdomReed Secure are working with a major police force based in a convert location in Birmingham. They have a number of exciting opportunities available to join their specialist division as a Service Desk Analyst on an initial 6 - month contract. · IT has never been more important to ...
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Service Desk Analyst
1 week ago
FIS Global Birmingham, United KingdomAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a teamthat is open, collaborative ...
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Service Desk Analyst
1 week ago
Cadent Coventry, United Kingdom**Description** · **Role: Service Desk Analyst · Location: Office Based in Brand New HQ, Ansty Park, Coventry · Contract: Permanent, Full Time · **Salary**: Up to £28,000pa (depending on experience and skills)** · **A Little About Us** · Cadent is the UK's largest gas distributio ...
IT Service Desk Analyst - Ibstock, Leicestershire, United Kingdom - Blues Point
3 weeks ago
Description
IT Service Desk AnalystOur client is looking for an IT service desk analyst to join their team in Ibstock, Leicestershire.
This is a great opportunity to join an organisation with a commitment to investing in their people, offering a great career opportunity to advance within IT.
The Service Desk Analyst is the 'face' of the IT team, and the first point of contact that users will interact with.
They will be focused on making sure that customers have a great experience of using technology and feel empowered to get the most from the systems they work with daily.
Working to resolve 1st line support issues in a friendly and helpful manner, offering training and guidance if needed.
Resolving IT incidents and service requests, prioritisationMaintaining accurate records of IT incidents and service requests, including documentation and keeping ticketing system up to date
Contributing to the development and maintenance of IT service desk knowledge base.
Participating in Service Desk projects and initiatives including developing and implementing new processes.
You will need to have some experience working in a 1st line support role on an IT service desk
Knowledge of enterprise IT systems
Keen to learn and progress, passionate about IT
ITIL knowledge would be useful.
You will have the opportunity to further your skills within the role, both in terms of formal training and accreditations, and learning from senior colleagues.
The IT team has a great reputation within the business so you'll be a part of a thriving team.£24,000 - £27,000 depending on experience. Pension contributions matched to 10%, 25 days holiday per annum, cycle to work scheme.