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    Kitchens Operations Associate - London, United Kingdom - Clinch

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    Description

    KITCHENS OPERATIONS ASSOCIATE
    Location: LONDON

    Who You'll Work For:

    REEF's mission is to connect the world to your block.

    We transform underutilized urban spaces into neighborhood hubs that connect people to locally curated goods, services, and experiences.

    With an ecosystem of 4,500 locations and a team of 15,000 people, REEF is the largest operator of mobility, logistics hubs, and neighborhood kitchens in North America.

    Together we are leveraging the power of proximity to keep our communities moving forward in a sustainable and thoughtful way.

    Culture:

    The best way you can support the growth and development of our people and our business at REEF, is to live and breathe our values. We expect you to Be True, Be Bold, Be Curious, Show Up and Show Grit.

    As a growing business there's a new challenge around every corner. To thrive in this environment, you will be prepared to approach these challenges with optimism, work collaboratively with others, not be afraid to speak up or try something daring, be prepared to fail, own it and try again, use every experience as a chance to learn and of course be yourself.

    If you have made it this far on your journey with us it's because you are who you are, and we think you will be a great fit into our team

    What You'll Do:

    The Kitchen Ops Associate is responsible for assisting the Group Operations Manager, the GM's and NBRHD Captains. They aid in the smooth operation of all kitchen boxes and sites, both Execution and Production. These tasks include assisting in in-box chef management, training, brand stewardship, production improvement and operational optimization.

    KITCHEN OPERATIONS

  • Aid in optimizing recipes and ensure COGS percentages are maintained across all menu items
  • Help supervise implementations of new menu items and brands
  • Liaise with the Box Head Chefs and Production Head Chef regarding staff management, food costs and issues arising
  • Liaise with the Data team and the Kitchen Ops Team regarding daily platform metrics
  • Monitor action taken relating to platform metrics and sales data, feedback to relevant parties
  • Help supervise food quality, standards and production across all boxes and sites
  • Monitor stock reports and order volumes from box chefs
  • STAFFING, TRAINING AND HIRING

  • Help manage and approve the rotas at all boxes and sites
  • Ensure new staff members are added to payroll
  • Liaise with box managers regarding staffing issues and feedback to applicable parties
  • Liaise with and aid the Training Team in identifying and filling skills gaps across all boxes and sites
  • Support and lead the hiring process for new chefs.
  • FOOD SAFETLY, HEALTH AND SAFETY AND FOOD QUALITY

  • Liaise with the QA team to maintain food quality and ensure customer and Brand satisfaction across all boxes and sites
  • Ensure that standard recipes are always being followed
  • Ensure required food safety documentation is present and up-to-date in all boxes and sites
  • Work with box teams to promote food hygiene, quality standards and recipe adherence
  • Ensure staff adhere to all food and health and safety practices
  • Conduct weekly spot-checks on food-safety protocols in each box or site.
  • Produce action plans to avoid food safety and health and safety concerns
  • Oversee relevant food controls and correct temperatures check systems, ensuring they are always logged and adhered to.
  • Seek and attend training courses to maintain and improve knowledge pertinent to your role
  • Our Commitments To You:

  • Flexible working and autonomy of schedule and task completion
  • A competitive bonus structure – If we win, you win.
  • Opportunities to develop, working with a personal development plan so we can help you achieve your goals.
  • Ongoing and regular support, training and coaching
  • You Are Someone Who:

  • Relates to our values
  • Has a strong work ethic, positive attitude, is flexible and inclusive.
  • Demonstrates agility and the ability to meet tight deadlines and make quick decisions in a very versatile environment.
  • Has a keen eye for detail and consistently high standards
  • Understands that this role will require travel and time spend in the evening and over weekends
  • Loves working as part of a vibrant and multi-cultural team of chefs and operators
  • Is comfortable both seeking answers independently and asking questions when knowledge is hard to come by.
  • Has 3+ years' experience in restaurant operations
  • REEF Technology is an equal opportunity employer, and we value diversity at our company. REEF does not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status. REEF complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.



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