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    Customer service specialist - United Kingdom - HRS Hospitality & Retail Systems

    HRS Hospitality & Retail Systems
    HRS Hospitality & Retail Systems United Kingdom

    2 weeks ago

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    Description

    Service Delivery Specialist TNG About HRS HRS is Oracle's largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers.

    Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.

    About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland.

    Implementing and providing support on the HRS's products.

    The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.

    RequirementsMinimum 2 years of experience in the installation, configuration and training of spa or golf software desired.
    Familiarity with Oracle PL/SQL is preferable.
    Possess a valid passport and be available to travel.

    What you will be doingResponsible for implementation & support of solutions for spas, golf resorts and fitness clubs across the region.

    Conduct user training.
    Handle customer support cases.
    Work with the support/implementation teams to ensure service level requirements are exceeded.
    Perform other duties as requested or as deemed appropriate by management.


    Language requirements:
    Fluent in English, both written and spokenWhat we offer youOpportunity to grow inside the global organization.
    Competitive annual bonus scheme.
    Remote/flexible working.
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