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    Administration Assistant - Colchester, United Kingdom - Essex Partnership University NHS Foundation Trust

    Essex Partnership University NHS Foundation Trust
    Essex Partnership University NHS Foundation Trust Colchester, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    An exciting opportunity has arisen to recruit a permanent full time

    Administration Assistant based at Holmer Court, Essex Street , Colchester.

    We are looking for someone with the ability and confidence to use their own initiative and prioritise tasks. The post holder must possess excellent communication skills and relevant administrative experience, must be flexible and have attention to detail.

    The role will involve providing support to our clinical colleagues with administrative tasks by providing front line support, face to face and over the telephone. This role may involve travelling to the various sites we manage to provide admin support to our services and receptions. The areas we cover are North East Essex. This role is Monday - Friday 9 am to 5 pm. We will offer you support, supervision, training and the opportunity for personal development.

    You will also need to be computer literate with experience of Microsoft Word, Excel and Outlook. You will be given full training on the various systems that we use.

    We are looking for someone with a positive and compassionate approach to supporting patient care. The role will also include telephone calls and face to face contact with our patients and due to the nature of the services we carry out administrative support for, these can sometimes be distressing.

    Successful candidates will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.

    Main duties of the job

    Some of the main responsibilities and duties include but are not limited to; greeting service users and professionals, answering calls via phone, monitoring an email account for work and processing messages appropriately, ordering, booking appointments and transport, updating clinical systems, covering receptions when required, and general administrative duties to the Clinical Teams. To be able to use Microsoft packages is essential. full training will be given for our data base system. Working collaboratively as a team and lone working on occasions.

    About us

    EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;

  • Season Ticket Loans
  • NHS discounts for staff
  • Excellent Training facilities and opportunities
  • Buying and Selling annual leave scheme
  • The opportunity to work bank shifts and expand knowledge and experience in other areas
  • Salary Sacrifice schemes including lease cars and Cycle to Work
  • Day One Flexible Employer

    • The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment

    Join our Staff bank

    What is Staff Bank?

    Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.

    All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.

    If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.

    Job description

    Job responsibilities

    Please find attached job description and job specification detailing main responsibilities and duties.

    Person Specification

    essential

    Essential

  • Minimum ECDL qualification or equivalent

    • Desirable

  • Good Standard of General Education

    • essential

    Essential

  • Literate in IT/computer skills

    • Desirable

  • Advanced knowledge of MS Office Package
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