Jobs
>
Bristol

    IT Services Delivery Manager - Bristol, United Kingdom - The Engineer

    The Engineer
    The Engineer Bristol, United Kingdom

    4 days ago

    Default job background
    Description
    MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. Bonus of up to 21% of base salary
    ~ Pension of maximum total (employer and employee) contribution of up to 14%
    ~ Annual salary review
    ~25 days annual leave (plus holiday purchase)
    ~ Our enhanced parental leave offers up to 26 weeks for maternity, adoption and shared parental leave. Fantastic site facilities, including subsidised meals, free car parking
    ~ Excellent career progression and development opportunities


    Hybrid working pattern :
    Our Dynamic Working policy allows individuals flexibility around the hours they work and where they work. Typically for this role you will work 1 day per week on-site.

    An IT Service Delivery Manager based at our Bristol site responsible for managing the end to end delivery of IT services to the user base.

    Working closely with the IT suppliers, ensuring that all SLAs are met and to minimise or eliminate as much business downtime as possible.

    To lead and maintain continual service improvement plans, participate in change, incident and problem management and to give the highest possible standard of customer service.

    Work closely with both internal and external functions to manage the implementation of new services / applications and acceptance into service.

    The Service Delivery team consists of a diverse team of people specialising on all the service management and technical management practices of ITIL V4 (or the 4 functions of ITIL V3).

    ITIL V3 or V4 foundation or higher
    Service Transition knowledge – Helpful but not essential

    Leadership - Strong leadership experience in an IT Service Delivery role to motivate and lead virtual teams and partners.

    IT Service Management - Knowledge of ITSM best practice i.e. ITIL
    Strong interpersonal skills to enable collaboration and handle escalations and complaints.
    Reporting - Good data analysis to create reports, using the data to present improvement ideas, trend and demand analysis for proactive problem identification
    Teamwork - Work well as part of a team, provide support to colleagues across other IT functions and the business
    Adaptable – Be flexible and adaptable to the changes within the business as well as the IM function

    We are committed to growing and supporting diversity in our workforce and ensuring everyone has an equal opportunity to reach their potential.

    MBDA is proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity and more...

    We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process.

    We also welcome applicants who are looking for flexible working arrangements.

    Follow us on LinkedIn (MBDA), Twitter (@MBDAcareers), Instagram (lifeatMBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.


    Please Note :
    MBDA UK Limited requires all employees to achieve the required medical and national security clearance for their role.
  • The Curve Group

    Delivery Manager

    1 week ago

    The Curve Group Bristol, United Kingdom

    **Excited to grow your career?** · **Our mission is to 'help people save and invest with confidence'. We are looking for great people to join us, so please come and invest in YOUR future at HL.** · **Purpose of the Role** · We are looking for a delivery manager to be accountable ...

  • The Curve Group

    Delivery Manager

    1 week ago

    The Curve Group Bristol, United Kingdom

    **Delivery Manager** · **Bristol based** · **Purpose of the Role** · We are looking for a delivery manager to be accountable for the performance of the team / Initiative. In this role you will build and maintain teams, ensuring that they are motivated, collaborating and working w ...

  • Opus Recruitment Solutions Ltd

    Delivery Manager

    1 week ago

    Opus Recruitment Solutions Ltd Bristol, United Kingdom

    Currently working with a digital agency based in Bristol who are looking to bring on a delivery manager for a 6 month contract with a high chance of extension. This role is outside IR35 and is paying between £350 - £400 per day. Ideally you will be ableto travel to the office 2 t ...

  • SR2

    Delivery Manager

    1 week ago

    SR2 Bristol, United Kingdom

    Delivery Manager | Tech Consultancy | Bristol | Up to £90k · I have worked with some great consultancies this year but I am not sure I have ever worked with any with a reputation quite as strong as this client, both from people who worked there and people who have worked with the ...

  • Ashdown Group

    Technical Delivery Manager

    1 week ago

    Ashdown Group Bristol, United Kingdom Full time

    The Ashdown Group has been engaged by a highly respected international data services business, to assist in their search for a Technical Delivery manager · This is offered on a fully remote (UK based) working and with a flexible hours working pattern. · The key requirements of ...

  • The Curve Group

    Senior Delivery Manager

    1 week ago

    The Curve Group Bristol, United Kingdom

    **Senior Delivery Manager - Regulatory experience / Transaction Reporting** · **About the client -** · An opportunity to join the UK's number 1 'investment supermarket' for private investors who are trusted with more than £100 billion by over 1.4 million clients. They are a secur ...

  • The Curve Group

    Senior Delivery Manager

    1 week ago

    The Curve Group Bristol, United Kingdom

    **Senior Delivery Manager - Data & Analytics** · **About the client -** · An opportunity to join the UK's number 1 'investment supermarket' for private investors who are trusted with more than £100 billion by over 1.4 million clients. They are a secure, FTSE 100 company, based in ...

  • The Curve Group

    Senior Delivery Manager

    1 week ago

    The Curve Group Bristol, United Kingdom

    **Senior Delivery Manager - CRM** · **About the client -** · An opportunity to join the UK's number 1 'investment supermarket' for private investors who are trusted with more than £100 billion by over 1.4 million clients. They are a secure, FTSE 100 company, based in the heart of ...

  • ADLIB

    Agile Delivery Manager

    2 days ago

    ADLIB Bristol, United Kingdom

    Enabling agile throughout the business · - First hire of its kind · - Ed-tech Publishing business · This business, a leading publisher in the Education sector, is looking to bring on an Agile Delivery Manager to work alongside their technology teams to help deliver an amazing Saa ...

  • Evri

    Community Delivery Manager

    5 days ago

    Evri Bristol, United Kingdom Full time

    We have an exciting opportunity for a Community Delivery Manager to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day. · T ...

  • eFinancialCareers

    Service Delivery Manager

    1 week ago

    eFinancialCareers Bristol, United Kingdom

    **Excited to grow your career?** · **Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL.** · **About the role** · Reporting to the Head of IT Service Management & Delivery ...

  • Sovereign Housing Association

    Property Delivery Manager

    3 days ago

    Sovereign Housing Association Bristol, United Kingdom

    At Sovereign we are driven by our social purpose where our customers are at the heart of everything we do - more homes, better places, excellent services. Providing an efficient 'right first time' repairs and maintenance services to our properties is ourkey focus. · Our commitmen ...

  • Homes England

    Manager, Specialist Housing Delivery

    1 week ago

    Homes England Bristol, United Kingdom

    **What we offer...** We understand how important life is outside of work so, as well as competitive salary and 33 days annual leave, we are totally committed to flexible working. We'll support you, wherever possible, so that you don't miss out on what truly matters to you. · If y ...

  • Devonshire Appointments

    Technology Service Delivery Manager

    1 day ago

    Devonshire Appointments Bristol, United Kingdom

    **Technology Service Delivery Manager** · **Position Description** · **Location**:On site/Hybrid working (Bristol 3 days' per week) · **Reports to**:Director of Technology Service Delivery · **Start Date**:ASAP · **Salary**:£65-70,000pa · **Purpose of the role** · The primary pur ...

  • DiverseJobsMatter

    Delivery Manager

    2 weeks ago

    DiverseJobsMatter Bristol, United Kingdom

    We are recruiting for Intermediate Delivery Managers to join our growing consultancy. Delivery Managers work with our clients to embed agile ways of working and support your multi-disciplined teams to focus on the priorities to deliver the associated product or services. You'll a ...

  • Network Rail

    Operations Delivery Manager

    1 week ago

    Network Rail Cardiff, United Kingdom

    Brief Description · You will manage the safe and effective delivery of Route Engineering Access plans through all aspects of pre, real time and post possession delivery and associated activities, minimising Route exposure to Schedule 8. You will lead the first response and subseq ...

  • Penguin Recruitment Ltd

    Service Delivery Manager

    3 days ago

    Penguin Recruitment Ltd Cardiff, United Kingdom

    **Service Delivery Manager - Cardiff** · **Up to £ Benefits + Bonus** · IT Solutions Provider with over 30 years' experience to both the Private and Public sector are looking for a Service Delivery Manager to join the team and help assist with the SLA delivery to several key clie ...

  • Focus Resourcing Group

    Service Delivery Manager

    5 days ago

    Focus Resourcing Group Cardiff, United Kingdom Full time

    Our established client is looking to recruit a Service Delivery Manager for an initial 6-month period and upon successful completion a permanent role would be available. The role is to ensure the service delivery and service support processes deliver a 24/7, 365 availability of a ...

  • Elevate Recruitment Limited

    Project Delivery Manager

    1 week ago

    Elevate Recruitment Limited Cardiff, United Kingdom

    Project Delivery Lead / Manager required by international organisation to provide leadership for large projects or taking ownership for major components of large global transformation programmes within the organisation. Overall project value is likely tovary but total value of ma ...

  • Yolk Recruitment Ltd

    Head of Delivery Management

    4 days ago

    Yolk Recruitment Ltd Newport, United Kingdom

    **Head of Delivery Management** · Yolk recruitment Public Sector and Not-for-Profit are working with an organisation that is committed to embracing cloud technologies and creating an IT department of the future. They will invest time and resources to support you to developer your ...