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    Customer Service/Call Centre Advisor - Sheffield, United Kingdom - Car Shops Ltd

    Car Shops Ltd
    Car Shops Ltd Sheffield, United Kingdom

    2 weeks ago

    Default job background
    Description

    Role:
    Contact Centre Customer Support Advisor
    Hours: 40 hours per week. Working any 5 days out of 7 on a rota basis which will includes evenings (until 7pm) and weekends
    Example rotas, for a full time advisor, set out below:
    Saturday – off
    Sunday – off
    Saturday – 9am-6pm
    Sunday – 10am-5pm
    48 per year plus bonus)
    *Your own transport would be beneficial due to the site not being on a public transport route

    • No experience or qualifications required, as full training is provided.
    CarShop (part of the Sytner group) is the UK's largest omnichannel car supermarket. We are the spreaders of good carma in the automotive world and provide a world class customer experience.
    You'll be handling calls from customers who have already purchased their vehicle and need your help.
    to 'I've broken down at the roadside, can you help me?'
    A passion for customer service
    To have the desire to help and find solutions
    Being comfortable and confident to speak to people on the phone
    A friendly, modern and safe working environment
    A competitive salary and bonus structure
    Training in our customer support academy where we support you every step of the way, at the beginning, and beyond
    Enhanced annual leave (33 days for colleagues who work 5 days per week)
    A wide range of corporate discounts


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