Jobs
>
Bristol

    Customer Service Coordinator - Bristol, United Kingdom - The Engage Partnership Recruitment

    The Engage Partnership Recruitment
    The Engage Partnership Recruitment Bristol, United Kingdom

    1 week ago

    Default job background
    Description

    Job Description

    Position Overview:

    We are currently seeking a dedicated and experienced Customer Service Coordinator to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring customer satisfaction. The Customer Service Coordinator will play a vital role in maintaining positive relationships with our customers and contributing to the overall success of our business.

    Key Responsibilities:

    • Respond promptly and professionally to customer inquiries via phone, email, and live chat.
    • Provide accurate information about our products/services and assist customers with placing orders, processing returns, and resolving issues.
    • Troubleshoot customer problems and find effective solutions in a timely manner.
    • Coordinate with other departments, such as sales, marketing, and shipping, to ensure customer needs are met.
    • Maintain detailed records of customer interactions and transactions.
    • Identify opportunities for process improvements to enhance the customer experience.
    • Handle escalated customer complaints and ensure they are resolved to the customer's satisfaction.
    • Monitor customer satisfaction levels and implement strategies to improve overall customer happiness.

    Qualifications:

    • Previous experience in a customer service role, preferably in a similar industry.
    • Excellent communication skills, both verbal and written.
    • Strong problem-solving abilities and a customer-focused mindset.
    • Ability to multitask and prioritize tasks in a fast-paced environment.
    • Proficiency in using customer service software and Microsoft Office Suite.
    • Attention to detail and accuracy in data entry and record-keeping.
    • Ability to remain calm and professional when dealing with difficult or irate customers.
    • Flexibility to work occasional evenings, weekends, or holidays as needed.
  • Red Chilli Recruitment

    Service Coordinator

    3 days ago

    Red Chilli Recruitment Bristol, United Kingdom

    Red Chilli Recruitment working in partnership with a market leader in the service and repair of tail lifts for commercial and passenger vehicles are actively seeking a Service Coordinator to join their depot based in Bristol. · Working within the coordination team, you will be re ...

  • RHC Lifting

    Service Coordinator

    1 day ago

    RHC Lifting Bristol, United Kingdom

    **Bristol Based**: · Do you enjoy working with customers to provide an excellent service? Would you like to join an exciting, innovative and growing organisation? If so, then we may just have the perfect opportunity for you. · At RHC Lifting we offer our clients are variety of se ...

  • RHC Lifting Limited

    Service Coordinator

    3 days ago

    RHC Lifting Limited Bristol, United Kingdom

    Do you enjoy working with customers to provide an excellent service? Would you like to join an exciting, innovative and growing organisation? If so, then we may just have the perfect opportunity for you. · At RHC Lifting we offer our clients are variety of services including the ...

  • Purchasing Professionals

    Service Coordinator

    3 days ago

    Purchasing Professionals Bristol, United Kingdom

    **Service Coordinator - up to £24,000 - Bristol - 3 month contract** · We currently have an exciting opportunity for an In-House Service Coordinator to join a global supplier. · You will take responsibility for co-ordination of customer & internal requests for in-house engineerin ...

  • MSA Safety

    Service Coordinator

    3 days ago

    MSA Safety Bristol, United Kingdom

    Overview: · Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. · At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology t ...

  • Impression Recruitment

    Customer Service Coordinator

    23 hours ago

    Impression Recruitment Bristol, United Kingdom

    Impression Recruitment are looking for an individual with initiative, determination and a self-motivated attitude to join our highly regarded industry leading client based in Bristol. Our client is seeking · **Customer Service Coordinator** to join their growing team. This is an ...

  • Impression Recruitment

    Customer Service Coordinator

    5 days ago

    Impression Recruitment Bristol, United Kingdom

    Impression Recruitment are looking for an individual with initiative, determination and a self-motivated attitude to join our highly regarded industry leading client based in Bristol. Our client is seeking · **Customer Service Coordinator** to join their growing team. This is an ...

  • Vistry Group PLC

    Customer Services Coordinator

    2 hours ago

    Vistry Group PLC Bristol, United Kingdom

    Role Overview: · **In a Nutshell** · We have a great opportunity for a Customer Services Coordinator to join our team within Countryside Partnerships West, at our Bristol office. As our Customer Services Coordinator you will have a proven track record in providing outstanding cus ...

  • Highways England

    Business Services Coordinator

    23 hours ago

    Highways England Bristol, United Kingdom

    **Your New role** · At National Highways, we're looking for a Business Services Coordinator to join our team based at the Severn Bridge office in Aust. As a Business Service Coordinator, you will support and enable the delivery of capital investment, maintenance and all operation ...

  • IMPRESSION RECRUITMENT LIMITED

    Customer Service Coordinator

    1 day ago

    IMPRESSION RECRUITMENT LIMITED Bristol, United Kingdom

    Impression Recruitment are looking for an individual with initiative, determination and a self-motivated attitude to join our highly regarded industry leading client based in Bristol. Our client is seeking **Customer Service Coordinator** to join their growing team. This is an ex ...

  • IMPRESSION RECRUITMENT LIMITED

    Customer Service Coordinator

    1 week ago

    IMPRESSION RECRUITMENT LIMITED Bristol, United Kingdom

    Impression Recruitment are looking for an individual with initiative, determination and a self-motivated attitude to join our highly regarded industry leading client based in Bristol. Our client is seeking **Customer Service Coordinator** to join their growing team. This is an ex ...

  • Tesco

    Warehouse Service Coordinator

    3 days ago

    Tesco Bristol, United Kingdom

    About the role · Coordinating our warehouse service operations and colleagues on Goods In, Assembly, Over The Bank (OTB)/Trunking, FLT or Goods Out. Keeping the operation efficient and escalating issues or decisions that need management intervention to the Warehouse Service Team ...

  • Symec Technologies Ltd

    Customer Service Coordinator

    23 hours ago

    Symec Technologies Ltd Bristol, United Kingdom

    **Direct applicants only please - Sorry no agencies** · **Customer Service Coordinator** · Symec Technologies Limited · Bristol, BS16 7FL · Full-time/Part-time could be an option · **About the Company**: · Symec Technologies are a leader in the B2B supply and management of Enterp ...

  • Second Step

    Senior Service Coordinator

    23 hours ago

    Second Step Bristol, United Kingdom

    Bristol Changing Futures - join the team and help us improve the lives of our city's most vulnerable citizens. · - The Senior Coordinator will provide high quality leadership skills and project support to the Changing Futures Delivery Team. · - About You · - You'll demonstrate: · ...

  • Veolia

    Senior Service Coordinator

    3 days ago

    Veolia Bristol, United Kingdom

    **Senior Service Coordinator** · **Salary**: £30,000 per annum, plus Veolia benefits and pension · **Hours**: Monday to Friday 40 hours per week · **Location**:Veolia, Chittening Road, Avonmouth, Bristol, BS11 0YB · When you see the world as we do, you see the chance to help the ...

  • Bristol Zoological Society

    Volunteer Services Coordinator

    1 week ago

    Bristol Zoological Society Bristol, United Kingdom

    Closing Date: 06/03/2024 · Location/Division: BZP · Volunteer Services Coordinator · **Salary**: £23,944 FTE · Contracted Hours: Two roles, one 30 hours per week (£19,156 per annum) and one 22.5 hours per week (£13,367 per annum) · Location: Bristol Zoo Project · Contract Type: F ...

  • Symec Technologies Ltd

    Customer Service Coordinator

    23 hours ago

    Symec Technologies Ltd Bristol, United Kingdom

    **Direct applicants only please - Sorry no agencies** · **Customer Service Coordinator** · Symec Technologies Limited · Bristol, BS16 7FL · Full-time/Part-time could be an option · **About the Company**: · Symec Technologies are a leader in the B2B supply and management of Enterp ...

  • Acacium Group

    Customer Service Coordinator

    23 hours ago

    Acacium Group Bristol, United Kingdom

    **Customer Service Coordinator** · **Thornbury Community Services (part of Acacium Group)** · **Highridge - Bristol Office (BS13 8AE)** · **Permanent, Full Time** · **£22,500 - £24,000 (+ annual bonus)** · **Monday to Friday, (Week 1 : 07:00-15:00 Week 2 11:00-19:00) with hybrid ...

  • Symec Technologies Ltd

    Customer Service Coordinator

    23 hours ago

    Symec Technologies Ltd Bristol, United Kingdom

    **Direct applicants only please - Sorry no agencies** · **Customer Service Coordinator** · Symec Technologies Limited · Bristol, BS16 7FL · Full-time/Part-time could be an option · **About the Company**: · Symec Technologies are a leader in the B2B supply and management of Enterp ...

  • Staff-Point Recruitment

    Facilities Services Coordinator

    3 days ago

    Staff-Point Recruitment Bristol, United Kingdom

    **Facilities Services Coordinator required - Permanent contract** · £28,000 p/a - Paid weekly. · Full time 40hrs a week · **Key Responsibilities**: · - Maintain contract staff tracker, updating with information on starters, leavers, sickness, holiday, assets held and any other re ...