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    ICT 2nd Line Support Engineer - Worcestershire, United Kingdom - JOSKOS SOLUTIONS LIMITED

    JOSKOS SOLUTIONS LIMITED
    JOSKOS SOLUTIONS LIMITED Worcestershire, United Kingdom

    3 weeks ago

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    Description

    Are you a driven, ambitious and professional IT Support Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we do.

    Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector.

    We want to be the ICT partner that schools can trust and turn to for everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering.

    Providing 2nd Line Technical Support to education sector customers
    Ensuring continuity, efficiency and enhancing ICT networks
    Management and maintenance of client network environments
    Strong knowledge of Windows OS, 7, 8 and 10
    Proven ability to configure, troubleshoot and maintain a variety of Windows Server OS
    Networking Good understanding of the networking stack,TCP/IP and subnetting
    Knowledge of deployment solutions such as WDS essential. Experience with MDT and/or SCCM highly advantageous
    1X security and guest/BYOD networks
    Knowledge of mobile devices (iOS, Android) and their integration with Windows networks
    Any experience dealing with Office 365 beneficial
    Experience with Web filtering products LGFL, Smoothwall, Sonicwall, Websense
    Previous knowledge or experience within the education sector or school highly beneficial
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