Jobs
>
London

    Remote IT Support Engineer - London, United Kingdom - Philpar

    Philpar
    Philpar London, United Kingdom

    1 week ago

    Default job background
    Description
    Senior Technical Support Engineer - Remote
    Located remotely - from UTC -5 to UTC +2
    Senior Engineer salary £95,000 Staff Engineer salary £110,000
    Working in the Engineering team (B2B and B2C)

    We are a fully remote, bootstrapped, and profitable company made up of experienced, talented people. We have a flexible, semi-asynchronous working culture with very few meetings.

    A mix of pre-sales and third-line tech support, you'll directly resolve ~50% of bugs that cross your desk and triage the rest, so you will need a lot of engineering experience, problem-solving skills, and customer support experience.

    As the first and only member of the tech support team, you will help shape the role and the division.

    In the long term and as we grow the team, there are leadership opportunities for the right person.
    We are fully remote
    We don't have a head office for you to visit, and we never will.
    Gives us task flexibility and work-life balance. Annual company performance bonus
    You buy the laptop and claim back the cost - and it's yours to keep.
    £500 a year for new tech/home office
    32 days of paid holiday per yea
    Four weeks in one go, one day off (almost) every other week, or anything in between.
    Enhanced parental leave

    Today, we now help more than 100,000 drivers deliver over 1bn packages worldwide (about 20 a second), $In short, we are looking for someone with experience in a similar role at a Senior+ level (possibly in a start-up where you covered a lot) or who has software engineering and tech support experience.

    Full-stack engineering/development experience, as well as technical support or sales support engineer experience (or a similar position)
    Spoken and written English to a high professional proficiency or native level

    Join a customer call with our Senior Account Exec to provide technical guidance about how the implementation would go between our API and their CRM
    A couple of async conversations with our customers who are in mid-implementation of our API and could use some guidance
    Handle 10-15 technical support tickets, help users understand how to use our more complex functionality and how best to set up their teams
    Sacrificing quality. Working with junior folks.
  • Lorien

    IT Support Engineer

    2 days ago

    Lorien London, United Kingdom

    **IT Support Engineer** · - Up to £39,000 · - Permanent · - Greenwich · - Diverse Company culture · Our collaboration with a well-known institution in the Education industry is seeking an IT Support Engineer with experience providing IT support, preferably in the educational aren ...

  • ABL Recruitment

    Support Engineer

    1 week ago

    ABL Recruitment London, United Kingdom

    Role: Support Engineer · Expected duration: 9 months (May extend) · Start: ASAP · Office Location: Central London · Pay rate: £ £200.00 · Our client is a global technology leader. They are looking for a support engineer to support their robotics team. · **Responsibilities**: · - ...

  • Edison Hill Search

    IT Support Engineer

    3 days ago

    Edison Hill Search London, United Kingdom

    2nd Line IT Support Engineer - £26,000 - £32,000 DOE - East London, Docklands, Canary Wharf · Are you looking for a new and exciting challenge in the IT industry? · Join my client's growing team of IT Support Engineers at this MSP based in the heart of London's Docklands. As a 2n ...

  • Bridge Partners

    IT Support Engineer

    19 hours ago

    Bridge Partners London, United Kingdom

    **Location**: Cambridge & London · **Contract**: Full time, Permanent · **Salary**: £30-40K · Do you enjoy providing high quality IT support to businesses but prefer working face-to-face? Are you looking for a role that can grow and develop with your abilities? You will be an imp ...

  • St Francis Xavier 6th Form College

    IT Support Engineer

    1 week ago

    St Francis Xavier 6th Form College London, United Kingdom

    **Job Title**:IT Support Engineer · **Location**:London · **Salary**: NJC scale 10-12 FTE £27,710 - £29,260 (inclusive of London Weighting), depending upon qualifications and experience**.** · **Job type**:Full time (35 hours per week), permanent, all year round · **Start date**: ...

  • Just IT

    IT Support Engineer

    6 days ago

    Just IT London, United Kingdom

    IT Support Analyst · Up to £30,000 · Have you got at least a year of experience working as an IT support engineer and looking for a new challenge? A well-established Retail brand is looking for an IT Support Analyst to join their team The IT Support Analyst position will be respo ...

  • eFinancialCareers

    IT Support Engineer

    2 days ago

    eFinancialCareers London, United Kingdom

    Job Summary · - London · - Contract · - JN · - Feb 09, 2023 · - £450 - £500 pd · **Job Description**: · 2nd/3rd Line Support Engineer - Up to £500 per day Inside IR35 - Hybrid model - 6 month contract - London · Morgan Mckinley has recently partnered with a multinational E-comme ...

  • The People Network

    IT Support Engineer

    1 week ago

    The People Network London, United Kingdom

    IT Support Engineer · This international award-winning Online Gaming/Gambling giant is looking for an onsite IT Support Engineer to be the first point of contact for IT related issues, requests and proactively monitor the health of all IT systems within the company to eliminatean ...

  • Lorien

    IT Support Engineer

    4 days ago

    Lorien London, United Kingdom

    IT Support Engineer / 2nd line engineer · Up £35,000 (depending on experience) · Hybrid Working - 2 days in the office · **North London Client** · Our client, is a manufacturing supplier based in North London, are looking for an enthusiastic IT Support Engineer to come and join t ...

  • Remit Resources

    IT Support Engineer

    4 days ago

    Remit Resources London, United Kingdom

    1st Line Support Engineer needed for this not for profit organisation. Working as part of a core IT Infrastructure team the role will involve providing 1st line support to a demanding customer base including providing VIP support to the executive team. · In addition to 1st line r ...

  • IGA Talent Solutions

    Support Engineer

    2 weeks ago

    IGA Talent Solutions London, United Kingdom

    **Onsite Support Engineer - Permanent - London - (5 Days on site) · - Up to £33K** · As a result of my client's exciting growth plans, they have an exciting opportunity for an Onsite Support Engineer to join their team on a permanent basis. This is an exciting time to join an exp ...

  • Recruitment Genius

    IT Support Engineer

    1 week ago

    Recruitment Genius London, United Kingdom

    ABOUT YOU: · You will have a good grasp of IT fundamentals, such as Hardware and peripherals, Microsoft 365, Microsoft Server and Networking (LAN, WAN, firewalls and routers). · You are a self-starter with a real passion for learning everything about IT. You enjoy solving problem ...

  • ITECCO

    IT Support Engineer

    1 week ago

    ITECCO London, United Kingdom

    IT Support Engineer (International architectural firm) · Clerkenwell, Central London · Up to £32,000 + bonus · Job Summary · We are looking for an experienced IT Support Engineer to join an architectural firm in Clerkenwell, Central London. In this role, you will provide IT suppo ...

  • Advanced Resource Managers Limited

    IT Support Engineer

    1 week ago

    Advanced Resource Managers Limited London, United Kingdom

    Our client are seeking an IT Support / Tech Bar Engineer to join their expanding team based in London. · This role is supporting clients in London. This is an office based role supporting different locations across London (all accessible via the tube). · **Experience and knowledg ...

  • Red King Resourcing

    IT Support Engineer

    3 days ago

    Red King Resourcing London, United Kingdom

    **Onsite 1st Line Support** · Our well established client is looking for a immediatley available 1st Line Support Engineer on an initial 3 month contract with potential to extend. · This role does fall inside IR35. · **Key skills** · - Office 365 · - Strong verbal and written com ...

  • Hemmersbach UK Ltd

    IT Support Engineer

    3 days ago

    Hemmersbach UK Ltd London, United Kingdom

    **Hemmersbach** provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, butalso make the world a better place: 2 ...

  • Concept Resourcing

    IT Support Engineer

    1 week ago

    Concept Resourcing London, United Kingdom

    Concept Resourcing are currently recruiting for a IT Support Engineer commutable to Central London · The purpose of this role is to provide on-site technical support for the End User Technology environment involving desktop computing and corporate IT services. · **Package**: · - ...

  • Devonshire Hayes Recruitment Specialists Limited

    IT Support Engineer

    1 week ago

    Devonshire Hayes Recruitment Specialists Limited London, United Kingdom

    Are you an experienced IT Support Engineer / Desktop Support Engineer with excellent communication skills? If so we have a 12 month FTC that we'd like to discuss with you. · Please note this role will require 5 days a week onsite in London. · Alongside excellent communication ski ...

  • Eligo Recruitment

    Support Engineer

    2 weeks ago

    Eligo Recruitment London, United Kingdom

    **Are you a Senior macOS IT Support analyst with strong in-depth hands-on Jamf Pro skills and experience?** · **Are you a proactive individual who can work on your own initiative?** · **Are you a keen learner and highly organised?** · **Are you passionate about macOS and tech?** ...

  • ITECCO

    IT Support Engineer

    4 days ago

    ITECCO London, United Kingdom

    **Role**:IT Support Engineer · **Location**:East Central London (Hybrid) · **Salary**:£30,000 - £35,000 · My client who are experts in forensic investigation, are looking for a IT Support Engineer to join their global organisation on a permanent basis. If you are looking for a st ...