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    Remote Technical Support Engineer - Buckinghamshire, United Kingdom - EAC Consulting Group

    EAC Consulting Group
    EAC Consulting Group Buckinghamshire, United Kingdom

    2 weeks ago

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    Description
    EAC are representing a Market Leading Organisation in Milton Keynes who have recently moved into their new office. They are growing and looking for an IT Engineer to join the team.

    If you are experienced in 1st and 2nd Line support and are looking for a new long-term role then please get in touch.

    You will be working within a supportive team whilst taking responsibility to support your accounts with any IT related issues.

    Salary up to £30,000 (DOE)Professional development opportunities and IT certifications support.
    Duties for the IT EngineerProviding first and second line IT support to clients via phone, email or in personCalling out to site if the issue cant be fixed remoteCarrying out IT support requests onsiteManaging ownership of a ticket from start to finishPerform routine system software updatesMaintain accurate records on the internal systemDiagnose and resolve hardware and software issuesFlexible to travel if and when required (minimal)Ideal IT EngineerExcellent PC problem solving skillsProven experience in a similar IT roleProvide excellent customer serviceProven ability to configure, troubleshoot and maintain a variety of Windows ServerStrong Communication over the phone when dealing with ClientsExceptional organisational skills and time managementFull UK Driving LicenseADZN1_UKTJ
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