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Pudsey

    Insurance Claims Administrator - Pudsey, United Kingdom - Baker Harding Limited

    Baker Harding Limited
    Baker Harding Limited Pudsey, United Kingdom

    6 hours ago

    Default job background
    Full time Legal
    Description
    Case Handler

    Our client, a leading provider of emergency response, disaster restoration and building repair services, is seeking a Case Handler to work in their Pudsey office.

    This vacancy has arisen due to business development and growth.

    This is a permanent, full-time office-based position, which will suit an organised individual with excellent customer service, verbal and written communication skills and a good understanding of property insurance claims.

    Hours Monday to Friday 9 – 5 with half an hour for lunch.
    Key Responsibilities


    • Case management from first point of contact for new cases to conclusion and invoicing.
    • Communicating proactively with customers and instructing clients over the telephone and in - writing.
    • Allocating contractors and providing oversight, quality standards and adherence to SLAs.
    • Managing building repair, restoration and other suppliers, proactively guiding claims to settlement.
    • Responding effectively to technical queries, issues and complaints.
    • Production of management information.
    • Reviewing and updating compliance requirements.
    • Handling claims on a Delegated Authority basis from Insurers
    Requirements


    • Minimum 1 years' experience of property claims handling.
    • Good communicator experienced in dealing with insurers, policyholders, contractors and loss adjusters.
    • Capable of working within a small team, bringing a positive can-do attitude, focus and discipline to the management of a busy workload.
    • Computer literate.
    Benefits


    • Salary of £22,500 - £25,000 dependent on experience.
    • 20 days annual leave plus bank holidays
    • Company pension scheme – 9% contributions split equally between employer and employee.
    • On-site parking.
    • Progress with insurance related qualifications is supported and financially rewarded.


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