- To lead and oversee the day-to-day activities of the bodyshop sites within your region.
- To deliver all site and regional KPI's to ensure financial results.
- To ensure the business is equipped with the right people, skills, operating models, and resources to deliver financial and operational results.
- To always deliver exceptional customer satisfaction, cycle times, key-to-key and colleague satisfaction levels.
- To train, coach and support Site Managers and other key colleagues to deliver required results.
- To monitor Site VDA performance, providing training, coaching and support where required.
- Lead and/or support projects as required.
- To optimise cost control and margin control across the region.
- To collaborate with the Operational Leadership team and Senior Leadership Team to successfully deliver company objectives.
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Operations Manager - Crawley, United Kingdom - Crooton Ltd
Description
Operations Manager - Automotive Bodyshop's -South East/ London region
£Negotiable DOE + Car Allowance + Bonus
(This role is field-based to cover our sites across the South East, a car allowance will be offered as well as a competitive salary and achievable, uncapped, time-saving bonus. )
As part of our Operational Leadership Team, you will deliver both the strategic objectives and day-to-day operational success of the sites. The role is to empower and enable the teams to drive performance, consistently achieve KPIs, and strive for continuous improvement.
Main Responsibilities:
Key Attributes:
· Experience in leadership in an automotive body repair environment essential
· VDA experience essential
· Be able to lead, motivate, and inspire your team
· Excellent communication and interpersonal skills
· Ability to work to group and site key performance measures
· Embed a team-working culture
· Able to identify and resolve the cause of issues and blockages, which interrupt the flow of work
· Ability to mentor and develop your teams
AD Williams currently has bodyshop sites in Beckenham, Brighton, Crawley, Enfield, Farnham, High Wycombe, Lydd, Portsmouth, Southampton, Uxbridge, Wimbledon, Worthing, Crawley (Express) and Heathrow (Express)
With over 30 years of experience in all forms of accident repair, AD Williams has become one of the most respected brands in the automotive industry.
Operating from 15 strategically positioned repair centres across the South & East of England, we can deliver reliable repairs that protect the safety and value of your vehicle, every time.