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    Revenue Enablement Manager - London, United Kingdom - Emerald Publishing

    Emerald Publishing
    Emerald Publishing London, United Kingdom

    5 days ago

    Default job background
    Full time
    Description
  • Work cross-functionally and in collaboration with sales, marketing, and other customer facing teams to drive engagement, gather feedback and assess future needs to ensure an aligned approach to revenue generation that helps to achieve Emerald's overall strategy and goals.
  • Evaluate the end-to-end processes across the revenue workflow (from lead generation to payment) to streamline and improve efficiency across customer-facing functions.
  • Use and optimize technologies, tools, and platforms that support revenue enablement and report on utilisation of such tools and resources.
  • Curate, maintain and deliver sales enablement resources and training programs to ensure all customer-facing teams are equipped with the necessary skills and knowledge to communicate our product value propositions and sales messaging.
  • Assess the effectiveness of these resources and make recommendations for improvement.
  • Support the monitoring of key performance indicators (KPIs) to measure the effectiveness of revenue enablement efforts.
  • Promote a customer-centric culture throughout the organization, ensuring a seamless and positive customer experience at every touchpoint.
  • Stay abreast of industry trends, emerging technologies, and best practices in revenue enablement to continually enhance our approach.
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