Jobs
>
Glasgow

    DWP Universal Credit Work Coach Executive Officer - Glasgow, United Kingdom - UK Civil Service

    UK Civil Service
    UK Civil Service Glasgow, United Kingdom

    1 week ago

    Default job background
    Description

    Job summary

    About the job

    The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. We are the UK's biggest public service department and administer the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers.

    DWP is committed to being an equal opportunities employer and we aspire to being the most inclusive employer in the United Kingdom.

    The Work Coach role is rewarding, varied and complex and no two days will be the same as you will be dealing with different customers face to face and their specific support needs each day.�

    If you�re looking for a career that makes a clear and positive difference to people�s lives, then a DWP Executive Officer role may be an ideal for you�

    Job description

    As a Work Coach you hold a vital role in the Department, helping individuals and their families towards financial independence through work and enabling them to claim the support they need as they progress.

    Work Coaches are customer-focused, dedicated individuals and able to deliver exceptional service with empathy and compassion to people who need their support.

    As a Work Coach, you will use sound judgement to help people through some difficult, challenging times in their lives, and your tailored coaching can make a huge difference to their ability to find, stay in, and progress in a job.

    If you're looking for a job that makes a clear difference to people's lives, a Work Coach role in DWP could be just what you are looking for.

    Person specification

    What we are looking for:

  • Effective communication skills both verbally and in writing to a wide range of diverse customers.
  • The ability to understand complex information and give clear explanations to the customer.
  • You will be able to coach customers to improve their movement in to work.
  • You must be able to navigate a range of computer systems to action tasks as well as coach customers to. be confident using digital work search tools.
  • You�ll also be required to handle telephony queries and have the ability to manage difficult situations where required in a calm and professional manner.

    • If you�re looking for a career that makes a clear and positive difference to people�s lives, then being a Work Coach may be an ideal role for you �You can find out more and apply�.

    Do you want to be part of a team where you can be yourself, feel supported, empowered, valued, respected, fairly treated and able to achieve your full potential?

    If your answer is Yes. Join us�

    We have exciting, challenging and rewarding roles available across DWP.�

    We are looking for people who are customer focused, with the right skills, commitment and capability to deliver an exceptional public service.�

    Behaviours

    We'll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Managing a Quality Service
  • Making Effective Decisions

    • Benefits

    Alongside your salary of �29,500, Department for Work and Pensions contributes �8,546 towards you being a member of the Civil Service Defined Benefit Pension scheme.

    With great benefits including:�

  • Generous annual leave, plus bank holidays.
  • Flexible working patterns available.
  • Competitive maternity, paternity, and parental leave.
  • A�with an average employer contribution of over 28%. Alongside your salary of �29,500 DWP contributes � towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Employee Assistance Programme with emphasis on wellbeing.
  • Career and Personal Development through Operational Delivery Profession.
  • Employee discount schemes.
  • University of Strathclyde

    Executive Officer

    3 weeks ago

    University of Strathclyde Glasgow, United Kingdom

    **Salary range**: £30,619 - £34,314 · **FTE**: 1 · **Term**: Open-ended · **Closing Date**: 16 August 2023 · The Faculty of Engineering is seeking to appoint an enthusiastic and motivated Executive Officer who will work closely with the Associate Principal & Executive Dean of Eng ...

  • Department for Work and Pensions

    Executive Officer

    3 weeks ago

    Department for Work and Pensions Glasgow, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £28,117**Job grade**: · - Executive Officer**Contract type**: · - Permanent**Business area**: · - DWP - Work and Health Services - Decision Making**Type of role**: · - Operational Delivery**Working pattern**: · - Flexible wor ...

  • Three

    Executive Office Consultant

    3 weeks ago

    Three Glasgow, United Kingdom

    Resolve complex and sensitive complaints. · - Drive our customer experience by providing timely resolutions while working in a fast paced, demanding, customer centric and results. focused environment, while adhering to quality standards and regulatory guidance. · - Achieving pers ...

  • The Bridges Programmes

    Chief Executive Officer

    3 weeks ago

    The Bridges Programmes Glasgow, United Kingdom

    The Bridges Programmes supports the social, educational, and economic integration and inclusion of refugees, asylum seekers, migrants, and anyone for whom English is a second language living in Glasgow. Their programmes enable their clients to reach their full potential and contr ...

  • University of Strathclyde

    Chief Executive Officer

    3 weeks ago

    University of Strathclyde Glasgow, United Kingdom

    **Salary**: Commensurate with skills and experience · **FTE**: 1.0 · **Term**: Fixed (31/03/2024) · **Closing Date**:23 February 2023 · The University of Strathclyde in Glasgow (Times Higher Education Awards University of the Year 2019 and Scottish University of the Year 2020) is ...

  • Brook Street

    Executive Officer

    2 weeks ago

    Brook Street Glasgow, United Kingdom Full time

    We are hiring Executive Officers · Location: Glasgow G2 8JQ- York YO104AS · HYBRID ROLE: 3 days working in the office and 2 days working from home · Salary: £14.42 per hour · Contract: Temporary, 6-months · Hours: 37 hours, Monday to Friday. · Why choose us? · Developing a ca ...

  • Brook Street

    Executive Officer

    1 week ago

    Brook Street Glasgow, United Kingdom

    We are hiring Executive Officers · Location: Glasgow G2 8JQ- York YO104AS · HYBRID ROLE: 3 days working in the office and 2 days working from home · Salary: £14.42 per hour · Contract: Temporary, 6-months · Hours: 37 hours, Monday to Friday. · Why choose us? · Developi ...

  • Green Action Trust

    Chief Executive Officer

    3 weeks ago

    Green Action Trust Glasgow, United Kingdom

    Join our team as Chief Executive Officer of a leading environmental charity. · The Green Action Trust is seeking a dynamic and visionary Chief Executive Officer to lead our organisation into its next phase of growth and impact. · With four decades of experience in delivering env ...

  • Foreign, Commonwealth & Development Office

    Executive Officers

    4 weeks ago

    Foreign, Commonwealth & Development Office East Kilbride, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £25,029 - £27,029- London-based - The total package for this role at EO is £27,029 per annum (non-negotiable). This figure includes a non-pensionable, non-consolidated Location Allowance of £2,000. East Kilbride-based - The t ...

  • Partick Thistle Football Club

    Chief Executive Officer

    1 week ago

    Partick Thistle Football Club Glasgow, United Kingdom

    Partick Thistle are currently searching for a new CEO to join the club, with the ideal candidate will have a strong commercial acumen and possessing an understanding of commercial sponsorships agreements. · Reporting directly to the club's Board of Directors, the CEO will be exp ...

  • Jobbankentrepreneur

    Chief Executive Officer

    3 weeks ago

    Jobbankentrepreneur Glasgow, United Kingdom £25,000

    An exciting opportunity has arisen for a Commercial Executive with excellent tele communication skills to join a rapidly expanding financial services business based in the city centre of Glasgow. · Currently, our core team consists of 24 internal members of staff and 100+ sales ...

  • Partick Thistle Football Club

    Chief Executive Officer

    3 weeks ago

    Partick Thistle Football Club glasgow, United Kingdom

    Job DescriptionPartick Thistle are currently searching for a new CEO to join the club, with the ideal candidate will have a strong commercial acumen and possessing an understanding of commercial sponsorships agreements. · Reporting directly to the club's Board of Directors, the ...

  • Partick Thistle Football Club

    Chief Executive Officer

    1 week ago

    Partick Thistle Football Club Glasgow, United Kingdom

    Partick Thistle are currently searching for a new CEO to join the club, with the ideal candidate will have a strong commercial acumen and possessing an understanding of commercial sponsorships agreements. · Apply (by clicking the relevant button) after checking through all the r ...

  • Clyde Hydrogen Systems

    Chief Executive Officer

    3 weeks ago

    Clyde Hydrogen Systems glasgow, United Kingdom

    Clyde Hydrogen Systems presents this exciting opportunity to create a significant Scottish business in the supply of next-generation electrolyser systems. Their breakthrough decoupled electrolysis technology delivers high-pressure green hydrogen at scale and at low cost. They wil ...

  • Clyde Hydrogen Systems

    Chief Executive Officer

    3 weeks ago

    Clyde Hydrogen Systems Glasgow, United Kingdom

    Clyde Hydrogen Systems presents this exciting opportunity to create a significant Scottish business in the supply of next-generation electrolyser systems. Their breakthrough decoupled electrolysis technology delivers high-pressure green hydrogen at scale and at low cost. They wil ...

  • Brook Street

    Higher Executive Officer

    2 weeks ago

    Brook Street Glasgow, United Kingdom

    **Higher Executive Officer** · **Location: Glasgow - Hybrid after 6 weeks** · **Hourly rate: £16.96** · **This role is open to UK National's only - a valid UK Passport or Birth Certificate will be needed.** · **You must be able to commit to a mandatory 6-week training programme b ...

  • Office of Rail and Road

    Scotland Office Executive

    2 weeks ago

    Office of Rail and Road Glasgow, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £26,011 - £28,291- Regional: £26,011 - £28,291- A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Executive Officer- Grade F**Contract type**: · - Permanent**Business area**: · - ORR - Rai ...

  • Office of Rail and Road

    Scotland Office Executive

    2 weeks ago

    Office of Rail and Road Glasgow, United Kingdom

    This role is based in Glasgow. · The Scotland Office Executive is a role within the railway safety directorate Scotland mainline team that provides a wide range of administrative support for Glasgow-based staff, up to Director level, working in all ORR directorates. · At ORR we h ...

  • Department for Work and Pensions

    Dwp Executive Officer

    3 weeks ago

    Department for Work and Pensions Falkirk, United Kingdom

    **Details**: · **Reference number**: · **Salary**: · - £28,117**Job grade**: · - Executive Officer- EO National**Contract type**: · - Permanent**Type of role**: · - Operational Delivery**Working pattern**: · - Full-time, Part-time, Part Year**Number of jobs available**: · - 5Cont ...

  • The Bridges Programme

    Chief Executive Officer

    2 weeks ago

    The Bridges Programme Glasgow, United Kingdom

    **Chief Executive Officer** · **Type**: Full-time and Permanent · **Location**: Glasgow Office · **Salary**: £50,000 · **Closing Date**: Midday, Tuesday 31st January · **Full Description** · The Bridges Programmes supports the social, educational, and economic integration and inc ...