Jobs
>
Edinburgh

    Airport Services Manager - Edinburgh, United Kingdom - Qatar Duty Free

    Qatar Duty Free
    Qatar Duty Free Edinburgh, United Kingdom

    1 week ago

    Default job background
    Description

    We are recruiting an Airport Services Manager based in Edinburgh, UK

    The Airport Services Manager has the oversight of both the operations and administrative responsibilities at station level. The roles ensure that the operations run smoothly and cost effectively whilst conforming to safety and security requirements. Essential to this role is ensuring that customers are provided with the Qatar Airways 5 Star service promise, thus creating a competitive advantage for Qatar Airways in all ground products and services.

    Key responsibilities include the following:

  • ·Implements Ground Services strategy at the station level and provides insights into customer demands and operational constraints.
  • ·Maintains station's NPS within targets and addresses any customer related issues and/or challenges.
  • ·Maintains high standard to enhance the customer experience.
  • ·Evaluates and propose cost effective measures to reduce unit cost and enhance customer service delivery.
  • ·Managing the day-to-day operations of the station and acting as liaison between airport service providers, government agencies & authorities and QR senior management.
  • ·Responsible for the Station's Operations, Safety and Security, Business and Contingency Plans, Emergency and Accidents Response.
  • ·Ensures that the overall airport operations meet QR's standard, policies and procedure and conforms to aviation regulatory requirements.
  • ·Supports in the preparation of annual budgets proposals for the station.
  • ·Manages station performance (KPI and SPI) and station readiness to any audit requirement both internal and external.
  • ·Supports new station start up when required and conduct GHA Technical assessment.
  • ·Establishes the department or team's objectives and priorities to align with and support business objectives.

    • Be part of an extraordinary story

    Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

    Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

    Together, everything is possible.

    Qualifications

    To be successful in this role you will need.

  • ·Bachelor's Degree with minimum of 6 years job-related experience
  • ·Relevant experience as an Airport Manager with a major airline.
  • ·Extensive overall knowledge of all areas of airport operations
  • ·Very good command of English language.
  • ·Able to delegate work, set clear direction and manage workflow.
  • ·Strong mentoring and coaching skills.
  • ·Able to foster teamwork among team members.
  • ·Dynamic and adaptable to ever changing operational requirements.
  • ·Work experience in a multi-cultural environment.
  • ·Knowledge of program development, budget preparation and administration.

    • You must also have the right to live and work in UK to be considered for this role.

  • Macdonald McEwan Ltd

    Service Manager

    1 day ago

    Macdonald McEwan Ltd Edinburgh, United Kingdom

    Our client provides care at home and outreach services for families who have a child or young person with a complex needs who has suffered with trauma in their life. We support community connections for families and work with partner agencies to ensure thefamily's needs are met. ...

  • Savills

    Operations Services Manager

    1 week ago

    Savills Edinburgh, United Kingdom

    **This role is being advertised by Savills Management Resources (SMR) a wholly owned entity of Savills (UK) Limited but a separate employing entity which is not accredited by Real Living Wage Foundation.** · **Purpose of the Role** · St James Quarter (SJQ) is a world-renowned ret ...

  • University of Edinburgh

    Service Management Assistant

    4 days ago

    University of Edinburgh Edinburgh, United Kingdom

    **UE03: £21,978 to £22,681 per annum (A revised salary range for this grade of £22,214 to £24,248 is planned to take effect from Spring 2024)** · **ISG / Applications Directorate / Service Management** · **Part time (up to 15 hours per week during term-time, with additional hours ...

  • BNY Mellon

    Manager, Shareholder Services

    1 day ago

    BNY Mellon Edinburgh, United Kingdom

    **Manager, Shareholder Services** · **_Bring your ideas. Make history._** · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trilli ...

  • Edinburgh P Limited

    Service Management Consultant

    6 days ago

    Edinburgh P Limited Edinburgh, United Kingdom

    **Management Consultant** · **Qualifications**: · - Bachelor's degree in Business, Business Administration, or related field required · - Minimum of 3 years of experience in consulting or other related fields required · - Must have experience working with Microsoft Office product ...

  • Devonshire Appointments

    Operations Manager, Professional Services

    1 week ago

    Devonshire Appointments Leith, United Kingdom

    **Responsibilities**: · - Provide guidance and empathetic leadership through a period of change, this is the most important aspect of the role. We are really looking for proven leadership in this role. · - Establish a close working relationship with the client and become the amba ...

  • eFinancialCareers

    Performance & Analytics, Client Service Manager

    1 week ago

    eFinancialCareers Edinburgh, United Kingdom

    **Performance & Analytics, Client Service Manager, AVP** · This is a Client Service role within the Performance and Analytics Client Service team based in Edinburgh. · As a Client Service Manager, you will be the main point of contact for your assigned clients and primarily respo ...

  • Arnold Clark.

    Service Manager

    1 day ago

    Arnold Clark. Bonnyrigg, United Kingdom Full time

    We're looking for an experienced and ambitious Service Manager to work at our Edinburgh Seafield Motorstore branch. · Hours · Full time, Monday – Friday 8am – 5:30pm (30 minutes lunch). Alternate Saturday shift, depending on branch opening hours. · About the role · As a Service ...

  • Atalian Servest

    Soft Services Manager

    1 week ago

    Atalian Servest Musselburgh, United Kingdom

    **Job Reference: CL/PM/06-02/797/17** · **Job Title: Soft Services Manager** · **Region Covered: Edinburgh - Musselburgh - Falkirk - Central Belt & North West **-**_Applicants must have the right to work in the UK_** · **Salary: Competitive** · **Contract**:Permanent** · **Hours ...

  • Atalian Servest

    Regional Soft Services Manager

    1 week ago

    Atalian Servest Musselburgh, United Kingdom

    **Job Reference: CL/PM/06-02/797/17** · **Job Title: Regional Soft Services Manager** · **Region Covered: Edinburgh - Musselburgh - Falkirk - Central Belt & North West **-**_Applicants must have the right to work in the UK_** · **Salary: Competitive** · **Contract**:Permanent** · ...

  • Reed Business Support

    Facilities Manager Soft Services

    1 week ago

    Reed Business Support Musselburgh, United Kingdom

    **Facilities Manager (Soft Services)** · **Based in Musselburgh** · **£35,000 - £39,500 per annum** · REED Business Support are delighted to be working with a highly-regarded organisation based in Musselburgh who are looking to recruit a Facilities Manager on a 6 month contract. ...

  • Enable Scotland

    Services Manager

    2 days ago

    Enable Scotland Stirling, United Kingdom Full time

    Service Manager · Location: Central Belt - Hybrid working with office bases across the Central Belt of Scotland. · Salary: £34,000 per annum plus additional expenses. · Contract: Full time, permanent. · Enable is one of the most impactful social care charities in the country, pro ...

  • Emtec Group

    Electrical Project Manager Building Services

    1 day ago

    Emtec Group Ratho Station, United Kingdom

    **Job Purpose**: · - Liaise with Emtec Building Services customers, providing them with a quality service with the provision of profitability to the business · - Deliver work packages safely, within budget, on time and to specification · - Control costs and maintaining profitabil ...

  • Boeing

    Service Manager

    1 week ago

    Boeing Edinburgh, United Kingdom

    Boeing Defence Australia (BDA) is shaping the future of aerospace and delivering some of the nation's most important programs for the Australian Defence Force. · We are seeking an MRO Services Operation Manager to lead our Maintenance Repair and Overhaul (MRO) Services Team lead ...

  • East Ayrshire Council

    Service Manager

    3 days ago

    East Ayrshire Council Edinburgh, United Kingdom

    Job Description · The role requires an experienced manager and qualified social worker who is educated to degree level/or has demonstrable relevant experience. · Passionate about supporting people and helping every individual achieve their outcomes, you will provide leadership, ...

  • DS Smith

    Customer Service Manager

    1 week ago

    DS Smith Livingston, United Kingdom

    **About the role** · Our DS Smith site in Livingston is currently seeking an ambitious and motivated Customer Services Manager to support and manage the team, develop and encourage strong processes and challenge themselves daily. You will have full accountability for a high-perfo ...

  • Russell Taylor Group Ltd

    Customer Service/Account Manager

    6 days ago

    Russell Taylor Group Ltd Inverkeithing, United Kingdom Full time

    Do you have Customer Service experience in an office environment? · Would you like to join a friendly team? · Then this may be a great opportunity for you · What's in it for you? · • 25 days annual leave, · • Option to buy/sell 5 days a year, · • Advanced calibration training, ...

  • Taylor Hopkinson Limited

    Project Services Manager

    4 days ago

    Taylor Hopkinson Limited Edinburgh, United Kingdom Contract, Full time

    Project Services Manager required for a major offshore wind developer based in Scotland. · Key Responsibilities · Leading the Planning team and P6 Programmes ensuring clear, timely and accurate information is provided to Project Management, Project Boards and Lenders to support o ...

  • Taylor Hopkinson | Powered by Brunel

    Project Services Manager

    1 day ago

    Taylor Hopkinson | Powered by Brunel Edinburgh, United Kingdom

    Job Description · Project Services Manager required for a major offshore wind developer based in Scotland. · Key Responsibilities · Leading the Planning team and P6 Programmes ensuring clear, timely and accurate information is provided to Project Management, Project Boards and Le ...

  • Randstad Construction and Property

    Hard Services Manager

    2 weeks ago

    Randstad Construction and Property Edinburgh, United Kingdom Permanent, Full time

    We are recruiting for a leading facilities management company committed to delivering high-quality services to their clients across various sectors. Their team in Edinburgh is currently looking for an experienced Hard Services Manager to join them. The successful candidate will o ...