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    Locality Manager - London, United Kingdom - Foxburrow Grange Care Home

    Foxburrow Grange Care Home
    Foxburrow Grange Care Home London, United Kingdom

    2 weeks ago

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    Description

    About Outlook Care:

    Outlook Care is a specialist provider of learning disability services across London and Essex. We also specialise in dementia, elderly care, end of life and mental health. Outlook Care started in 1990 and has now been running for over 30 years. We pride ourselves on our strong values:

    • Listen – always with interest, concern and action
    • Inspire – through every interaction so people can achieve their ambitions
    • Kind – genuine care and compassion
    • Excellence – by striving to be the best we can
    • Integrity – acting ethically and being accountable
    • Trusting – rely upon us to do what we say we will do

    Benefits at Outlook Care:

    We understand how important our employees are and to support you in making a difference to people's lives, we have a fantastic range of benefits:

    • Flexible hours & a competitive salary
    • 33 days of annual leave increasing with length of service (inc bank holidays)
    • Preferential dental / health contributory rates
    • Comprehensive induction / training & development opportunities
    • Reward Opportunities including Refer a Friend
    • Empathy/ wellbeing program
    • Sick leave / maternity & paternity
    • Disability friendly
    • Early Pay - access to your pay before payday
    • Workplace pension through NEST or option to join SHPS Pension membership including life assurance

    About you:

    • Previous service manager, registered manager or deputy manager level experience.
    • Previous experience of developing excellent relationships with local authorities and maintaining high standards of compliance with Care Quality Commission regulated standards.
    • Professional qualification or relevant workplace experience.
    • Confident communicator with excellent presentation and interpersonal skills.
    • Ability to manage a full and varied workload effectively to meet deadlines with the ability to work well under pressure.
    • Ability to work with other departments and build positive relationships with others.
    • A customer driven problem solver who can identify solutions.
    • Strong analytical skills and is committed to continuous improvement.
    • Focused on performance, resource conscious with a positive and enthusiastic outlook.
    • Resilient and pragmatic, understanding the commitment to a positive work/life balance.
    • Driving licence and access to a vehicle for business use.

    Job Role:

    • The Locality Manager will be responsible for leading a portfolio of services for customers.
    • Ensure consistency and safety are assured, whilst promoting high quality, person centred, standards of service to our customers which are also in line with our regulatory bodies.
    • Provide strong and effective commercial and financial leadership and insight, ensuring budgets are met, to support the Regional Manager to sustain continued investment in the services, and to help them drive growth along with other senior colleagues.
    • Support the Regional Manager to identify and engage with opportunities for improving performance of our current and future services.
    • Ensuring quality of service delivery, value for money, competitive advantage and retention whilst adhering to and promoting Outlook Care's values.
    • Maximise income across allocated services and minimise the impact of voids, arrears and operational overheads.
    • Develop effective relationships at all levels.
    • To meet the requirements of registration (where applicable) as well as expectations from local authorities and commissioners.
    • Using performance data take an evidenced based approach for improving the delivery of quality and safe practice within services.
    • Embed procedural compliance across the organisation ensuring that policies and procedures are followed.
    • Effective management of people, practices, performance, and budgets across several services.
    • Leading and supporting with staff related processes including investigations and hearings.
    • Motivate and develop staff so that assessments, interventions, and reviews are robust and ensure learning opportunities are provided for staff.
    • To investigate, analyse and report on key business issues to EMT/SMT and deputise for the Regional Manager.
    • Contribute and enable the positive development of all staff with a clear focus on leadership and succession planning acting as a mentor to Team Leaders and deputy managers.

    You can view the full role profile here:

    The Services:

    The services under this portfolio are spread across Dagenham and London, and cater for people with learning disabilities, physical disabilities, challenging behaviour, respite and other complex needs. The services provide 24-hour care and offers personalised support. More information can be found on our website .

    Important Information:

    • This post is subject to a satisfactory enhanced DBS disclosure.
    • We strongly recommend you are vaccinated against Covid-19.
    • Right to work documentation will need to be provided.
    • Certificate of sponsorship is unavailable at this time (Skilled worker route).

    #INDHP

    #J-18808-Ljbffr
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