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    Reception Manager - London, United Kingdom - Vertex Associates - Accountancy and Finance Recruitment

    Vertex Associates - Accountancy and Finance Recruitment
    Vertex Associates - Accountancy and Finance Recruitment London, United Kingdom

    2 weeks ago

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    Description
    My client is an international Insurance business who are currently looking for a Reception Manager. This will be a permanent role based within their amazing offices in Central London. The ideal candidate will have a corporate receptionist background and have managed junior members of staff.


    Duties:
    Lead a team of 8 receptionists across the London main head officeLead by example – Leading the team as you yourself would want to be lead, learning to separate friendships from the working environmentCreating the weekly rota and monitoring annual leave by keeping the attendance chart up to dateHave monthly one to ones with the team along side the Head of ReceptionCreating a one team approach working in collaboration with the Hospitality team and Reservations team and working in partnership with the Head of ReceptionAssisting the Head of Reception with annual reviews, goal setting and probation reviewsMotivating and leading the team where appropriateTraining and development of new receptionists To ensure all four of the reception areas are maintained to high standard at all timesRegistering and checking in guests on the Condeco meeting room bookings system and ensuring bookings have their guests pre-registered prior to their meetings/eventsMaintaining a good stock of all visitors passes, lanyards and card holdersMeet and greet clients and visitors in a professional manner and ensuring they are well looked after whilst in our officesManage and oversee the on the day booking of meeting rooms for external and internal meetings, using the Condeco meeting room booking system and ensuring the efficient utilisation of both client facing and internal meeting roomsManaging the bookings of couriers for domestic and international deliveriesMaintain a high level of understanding of the company's policies and procedures and applying them to the room bookings and external visitorsMaintaining an open line of communication with the CRES team and reporting any issues that might occur around the reception areas and meeting rooms
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