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    Travel Coordinator - United Kingdom - EOS IT Solutions

    EOS IT Solutions
    EOS IT Solutions United Kingdom

    1 week ago

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    Description

    WHO WE ARE:
    EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

    We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency. THE ROLE:
    Based at our Banbridge HQ, the successful candidate will be responsible for the appointment, planning, co-ordination of the Field Engineers assignments to customer locations globally. They will ensure that all administrative tasks are carried out efficiently and effectively.

    WHAT YOU'LL DO:

    • Selecting suitably skilled Engineers and posting them to relevant assignments as per the job requirements.
    • Maintaining and updating work schedules and planners to accurately record job activities (start/completion) and availability of all Engineers.
    • Organising travel arrangements and associated administration to support the Engineer getting safely to and from the customer's site within the agreed/contractual timeframe.
    • Sourcing and booking the most efficient and cost effective flights, accommodation, transport, tickets and all other relevant travel arrangements.
    • Actively communicate and update Engineers with travel arrangements, assignments and any changes that may arise, in a timely manner.
    • Deal with Engineers queries in an efficient, proactive and empathetic manner - escalating to management where appropriate.
    • Prioritise tasks and manage customer expectations, taking ownership and accountability for assigned tasks, whilst maintaining confidentiality.
    • Authorise expenditure within agreed limits, maintain records of expenses where appropriate.
    • Accurate and up to date recording keeping, maintaining organised administrative systems including managing the holiday/leave planner, in line with operational requirements.
    • Actively support team members within the planning team and other departments.
    • Regularly providing progress reports and updates to the Operations Manager.
    • Undertake out of hours tasks on a rota or as required basis.
    • Undertake training as required or as identified by management for the proper execution or development within your role/company.

    ESSENTIAL CRITERIA:

    • Excellent planning, organisation, multi-tasking and time management skills with proven ability to achieve deadlines and meet targets.
    • Previous administrative experience in an office environment or similar role is preferable.
    • Be proficient in use of Microsoft Office packages.
    • Able to work unsupervised and prioritise tasks.
    • Able maintain a high standard of work when under pressure.
    • Excellent, proven interpersonal, written and verbal communication skills.
    • Good analytical and numerical skills. Be flexible and adaptable to change, to meet the needs of the customer, both internal and external.
    • Being enthusiastic, motivated any pay close attention to detail.

    WORK PATTERN & PACKAGE:
    This role involves a variable shift pattern which will be discussed at the screening stage, alongside compensation and benefits.

    Will you now or in the future require sponsorship for employment with EOS? *
    --

    Are you legally authorized to work in the Country where this Position is located without sponsorship? *
    --

    Do you have valid work authorization documents? *
    --

    What are your salary requirements for this job? *

    LinkedIn Profile *

    Do you require any reasonable adjustments for the interview phase? *

    #J-18808-Ljbffr
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