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    Telephone Support Manager - Edinburgh, United Kingdom - Climate17

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    Description

    Climate17 is delighted to be partnering with The Greater South East Net Zero Hub (GSENZH); a high-profile and high-impact government-backed initiative, designed to develop and support the delivery of projects to accelerate the UK's transition to Net Zero.


    Set up by the UK government in 2018 and funded by the Department for Energy Security and Net Zero (DESNZ), there are five Local Net Zero Hubs across England.

    All Hubs work together to help the UK reach Net Zero.


    To date, the Net Zero Hubs have supported 200+ major net zero projects valued at over £4Bn including large-scale solar, Heat Networks, Smart Grids, domestic retrofit, hydrogen development, public estate-wide energy opportunity assessments, fleet and depot decarbonisation, network constraint, building decarbonisation & research & development.

    Contract Length: 24 Months


    Location:
    Remote, UK

    GSENZH is assembling a team to launch and manage the net-zero pilot programme across Manchester, West Midlands & York & North East Yorkshire Combined Authorities


    AsSupport Coordinator - Net Zero,you will report to the Local Net-Zero Accelerator (LNZA) Programme Lead and provide senior administrative support to the DESNZ Programme Board, DESNZ Green Finance Project Board, LNZA Programme Lead and the GSENZH Delivery Team.


    You will support the smooth and integrated running of the LNZA programme by coordinating diaries and activities that are shared across the team and acting as secretariat for internal/ external meetings.

    Providing support services to the LNZA Programme Lead, including diary management and key stakeholder liaison.


    Providing secretarial and administrative support for the respective Programme and Project Boards and any other groups set up, maintaining effective governance through coordinating governance and progress reporting activities across the team.


    Provide support to the LNZA Programme Lead with the coordination of Governance and reporting activities as well as liaising with support functions such as Procurement, HR, Finance and Legal.

    Support the diary management of the LNZA team and act as direct support to the LNZA Programme Lead.
    Support the LNZA team in the organisation and administration of stakeholder engagement activities to maximum effect.
    Provide capacity to the team, as required, on project delivery and contract management process.

    Ensure all minutes and actions of meetings are captured effectively and that a record of agreed actions and supporting documents are maintained and correctly filed.

    Be responsible for the administration of the DESNZ Programme Board and Green Finance Project Board, ensuring that the agendas follow the annual plan and are set in good time, ensuring that all papers are prepared, formatted, and distributed promptly.

    Provide secretariat support for the DESNZ programme board meetings which will be held quarterly no earlier than 10 days after the cycle of project boards to allow relevant reports to be written and circulated by projects to programme board members ahead of meetings.

    Provide comprehensive minutes of all DESNZ Programme Board and Green Finance Project Board meetings, capturing challenges, ideas and actions which arise from all meetings (with separate confidential minutes as required).

    Support the reporting of key performance indicators.


    Excellent interpersonal skills – confident in answering telephone calls, liaising with a variety of stakeholders, taking messages where necessary and disseminating to the appropriate team member accordingly.

    Experience working in fast-paced environments with senior stakeholders.
    Proven and working knowledge of IT systems, including Microsoft Office applications.
    Take pride in delivering high-quality output within ambitious timeframes.
    Have excellent attention to detail including proofreading skills.

    Climate17 is a purpose-led, international Renewable Energy & Sustainability recruitment firm.

    We provide specialist talent acquisition services to organisations seeking to reduce their environmental footprint, as well as those working towards the decarbonisation of the energy sector.

    We believe there is no solution to climate change without people.

    We aim to increase diversity across all areas and as such, we are committed to partnering with clients and candidates to create an inclusive and sustainable regenerative world.


    We welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability.

    If you require additional support, equipment or resources in order to participate in the job application or interview process, please let us know.

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