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    2nd Line IT Support Technician - Greater London, United Kingdom - beaumont

    beaumont
    beaumont Greater London, United Kingdom

    6 days ago

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    Description

    Job Description

    2nd Line IT Support Technician

    Are you an established 2nd line engineer with aspirations to progress further?

    Do you have strong M365 and Azure skills, with a passion to develop them?

    Is a field-based, customer-focused role where your skills truly shine?

    A growing IT services business supporting SMEs would like to speak with you

    The Role

    The role available is hybrid split between London client sites as a Field Engineer (3 days) & home working on the service desk (2 days). This position is ideal for someone who isn't afraid to get their hands dirty and wants a varied, fast paced role. Due to the field nature of this position, a Full UK Driving License is required as there may be sites which aren't easily commutable by public transport.

    The ideal individual

    • 2+ years MSP, ISP or Consultancy experience, supporting multiple customers.
    • Confident working with Azure & M365 including Intune, AutoPilot, Entra ID & more.
    • Basic network troubleshooting
    • Experience with both cloud-based solutions and on-prem servers and storage to a basic level
    • Excellent communication and documentation skills
    • Comfortable working with MSP tools such as Halo/Ninja/Huntress
    • A valid UK driving license and a willing to travel.
    • Industry-recognised certs desirable, especially AZ/MS.

    What's in it for you?

    • Medical, dental and vision insurance
    • A salary of up to £35,000
    • Access to company e-car for client-site visits
    • Casual work environment with scenic outdoor space when in-office
    • Regular team-building events
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