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Maidstone

    Robotic Process Automation - Maidstone, United Kingdom - Maidstone and Tunbridge Wells NHS Trust

    Maidstone and Tunbridge Wells NHS Trust
    Maidstone and Tunbridge Wells NHS Trust Maidstone, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    Maidstone and Tunbridge Wells NHS Trust is dedicated to leveraging cutting-edge technology to drive efficiency and innovation in delivering excellent care to the population we serve. We are currently seeking a dynamic and experienced individual to lead our Robotic Process Automation (RPA) programme and contribute to our continued success.

    As the RPA Programme Manager, you will play a pivotal role in spearheading the overall success of our RPA programme. You will be responsible for managing all aspects of the programme, including governance processes, metrics, and measurement to ensure the delivery of best-in-class solutions. Additionally, you will lead the RPA strategy roadmap and shape programme priorities in alignment with organizational objectives.

    This is an exciting new role for the Trust and one that has the potential to make a real difference in helping our busy clinicians and the teams that support them provide the highest standard of care to our patients.

    Main duties of the job

    The RPA Programme Manager will -

  • Lead and drive overall success of the RPA programme
  • Manage RPA programme activities, governance processes, metrics and measurement to ensure best in class approach to solutions delivery. As the leader of the RPA programme, they also lead the RPA strategy roadmap as well as help shape the program priorities
  • Manage programme board expectations and communicate performance; take direction from the programme board to set priorities
  • Work closely with operational and corporate leads to engage and help educate wider organisation
  • Manage software, platform, advisory, delivery factory partner relationships
  • Drive successful operations in maintaining and enhancing deployed automation solutions
  • Forecast staffing and resource (infrastructure, licence) needs as the programme grows
  • Allocation and coordination of RPA resources, formulating best-practices, user training, proactively monitoring issues and risks and driving timely solutions
  • Provide line management for RPA resources.

    • About us

    In this year's NHS staff survey, our employees voted to recommend us as an employer, positioning us as the second most recommended NHS Trust in the South East.

    Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

    The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

    The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

    We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

    Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

    Job description

    Job responsibilities

    Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

    At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

    Interview Date: TBC

    Person Specification

    Qualifications

    Essential

  • Masters Qualification in business, finance or engineering or equivalent level of experience
  • PRINCE 2 or equivalent qualification and/or equivalent experience.

    • Desirable

  • MBA

    • Experience/Knowledge

    Essential

  • At least two years of experience in RPA technology with exposure to different stages of the RPA development lifecycle
  • A minimum of six months experience in project delivery using Agile methodologies, expert level in Agile software development life cycle - SCRUM
  • Previous process improvement experience or qualifications such as Lean Six Sigma is advantageous
  • Profound understanding of different RPA operating models

    • Desirable

  • Automation Anywhere knowledge
  • Experience of applying project methods within a healthcare setting.
  • Experience in coaching or mentoring individuals.

    • Skills

    Essential

  • Understanding of RPA landscape: trends and emerging technologies in the process automation domain and how they can support
  • Good knowledge of project management; Experience with agile project delivery methods, tools and concepts
  • Ability to manage and work with vendor partners
  • Strong business skills and experience in working with cross-functional teams
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