Jobs
>
Chester

    Student Financial Services Representative - Cheshire, United Kingdom - Widener University

    Widener University
    Widener University Cheshire, United Kingdom

    1 week ago

    Default job background
    Full time (hourly)
    Description

    Widener University is currently seeking a Student Financial Services Representative in the Office of the Bursar/Enrollment Services. Reporting to Associate Bursar, this role is responsible for assisting all University students and staff with transactions for Financial Aid, Bursar, Registrar, One Card. In addition, the Student Financial Services Representative is responsible for answering a wide variety of questions posed by potential and current students, staff, faculty, and visitors to the University. This position is a full-time, in person role.

    DUTIES AND RESPONSIBILITIES (including, but not limited to) :

    Essential duties:

  • Provide high quality customer service to all constituents, including prospective and current students, their families, and partners on campus in in-person, telephone, and virtual contexts. (Note that this position requires 100% in-person employment.)
  • Upon request, review students' financial aid, process add/drop of classes for the Registrar, facilitate changes in meal plans, issue student employment contracts, and provide other services to support other units on campus in the spirit of student convenience.
  • Process in person student and/or departmental cash and check payments
  • Advise students, staff and special program participants regarding financial status processes, procedures, and requirements; advise on alternative courses of action and consequences.
  • Initiate, review and update student accounts for financial assessment and payment transactions.
  • Process miscellaneous charges to student accounts.
  • Prepare and reconcile daily cash receipts for head cashier.

    • Secondary responsibilities:

  • Data enter course schedules as needed.
  • Dispense student employment contracts.
  • Receive, process, and disburse all pertinent Enrollment Management forms.
  • Instruct students on Web-based transactions, resolve holds on student records and other duties as assigned.

    • MINIMUM QUALIFICATIONS (education/training and experience required):

    Required:

  • High School Diploma or equivalent.
  • Customer service experience in an office environment preferred.
  • Demonstrated excellent communication and organizational skills.
  • Demonstrated significant attention to detail.
  • Experience in demonstrating diplomacy, tact and confidentiality in dealing with students and faculty.
  • Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, etc.).
  • Demonstrated ability in web-based software, e-mail and using the Internet.
  • Must be organized, flexible, and able to handle multiple tasks simultaneously.
  • Superior interpersonal skills and excellent oral and written communication skills.
  • Demonstrated ability to interact effectively with students, staff, faculty, and external constituents.

    • Preferred:

  • Experience using Ellucian/Colleague software
  • Customer service experience in higher education, especially financial service
  • Experience in front-line service role

    • PHYSICAL REQUIREMENTS AND/OR UNUSUAL HOURS:

  • Ability to work at computer for extended periods of time

    • All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Widener University is committed to fostering an inclusive community in which faculty, staff, and students from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. We are an equal opportunity employer and are committed to providing equal educational and employment opportunities for all persons without regard to age, color, national origin, race, religion, disability, veteran status, sex, sexual orientation, gender identity, genetic information, or status as a protected veteran.

    Widener University, an independent, metropolitan, doctoral-intensive university, connects curricula to social issues through civic engagement. Dynamic teaching, active scholarship, personal attention and experiential learning are key components of the Widener Experience. Located in Chester, PA, Widener's main campus is nestled between Philadelphia, PA and Wilmington, DE, with Law Schools located in both Harrisburg and Wilmington. For more information about the university, please visit our website at

    EOE M/F/V/D

  • Bank of America

    Client Services Representative

    1 week ago

    Bank of America Chester, United Kingdom

    **Job Title: Client Service Representative - Future and Options and OTC Clearing** · **Corporate Title: Vice President** · **Location: Chester** · **Role Description**: · - Acting as the client services representative for a number of the Bank's clearing clients · - Responding to ...

  • Equals Money

    Customer Service Representative

    1 week ago

    Equals Money Chester, United Kingdom

    Customer Service Representative (Card One Money) · Location: Chester - On-site · Reports to: Customer Services Assistant Manager · Team: Customer Services · Salary range: £22,000 - £24,000 (negotiable and dependant on experience) · **About us** · Card One Money, part of the Equal ...

  • OBS Recruitment

    Customer Service Representative

    3 days ago

    OBS Recruitment Chester, United Kingdom

    We are searching for Customer Service Representatives for major client based at CH41 1LH. · We are seeking applicants from a wide range of previous industries including Hospitality/Retail/Customer Service/College or even those looking for a new challenge. If successful, you will ...

  • Agricultural and Farming Jobs Agency

    Customer Service Representative

    6 days ago

    Agricultural and Farming Jobs Agency Chester, United Kingdom

    **Job Title: Customer Service Representative** · **Location: Chester** · **Salary: £20,000 to £25,000 per annum** · **The Company**: · Our client is a growing organisation within the Financial Services sector providing bespoke products and services, looking to expand their custom ...

  • Enterprise Rent-A-Car

    Customer Service Representative

    3 days ago

    Enterprise Rent-A-Car Chester, United Kingdom

    **Overview**: · Add an annual turnover of $23.9 billion to a rental and leasing fleet of more than 1.8 million vehicles spread across 10,000 locations worldwide and you get Enterprise Rent-A-Car - a Times Top 100 Graduate Employer and a business that's grown into the largest glob ...

  • Equals Money

    Customer Service Representative

    6 days ago

    Equals Money Chester, United Kingdom

    Customer Service Representative (Card One Money) · Location: Chester - On-site · Reports to: Customer Services Assistant Manager · Team: Customer Services · Salary range: £22,000 - £24,000 (negotiable and dependant on experience) · **About us** · Card One Money, part of the Equal ...

  • 3R Consulting

    Customer Service Representative

    1 week ago

    3R Consulting Chester, United Kingdom

    **Customer Service Representative** · **Salary**:£25,000 · **Hours of Work**:09:00 - 17:30, Monday - Friday · **Benefits**:Social Events, Share Options, and Mental Health Support and many more · My Chester based client is looking for a Customer Service Representative to join thei ...

  • Page Personnel

    Customer Service Representative

    1 week ago

    Page Personnel Chester, United Kingdom

    Immediate start · **About Our Client**: · I am currently recruiting for a motivated and customer-oriented individual to join our clients customer service team. As a key member of the Customer Service team, you will be responsible for delivering exceptional customer service by eff ...

  • Connect Recruit

    Customer Service Representative

    1 week ago

    Connect Recruit Chester, United Kingdom

    **Customer Service Administrator** · **Chester (Office based full time)** · **£24000 P.A** · **Who are they?** · Our client is a contracting payroll company that has grown consistently over the past 10 years. **They provide a fresh approach to Commercial Contracting, which means ...

  • DREAMCATCHER 3D LIMITED

    Customer Service Representative

    1 week ago

    DREAMCATCHER 3D LIMITED Chester, United Kingdom

    **Technical Proficiency**: Understanding of 3D scanning technology, software, and hardware. Ability to troubleshoot common issues and explain technical details to non-technical customers. · - **Communication Skills**: Excellent verbal and written communication skills to clearly c ...

  • Rotheram Carrington Financial Recruitment

    Customer Service Representative

    5 days ago

    Rotheram Carrington Financial Recruitment Chester, United Kingdom

    **Rotheram Carrington Recruitment Group** are pleased to be working with a great business in Chester who have a superb work ethos, along with a thriving team who all enjoy the relaxed yet hard working culture this business creates. Our Client is looking for a Customer Service Rep ...

  • SafeGuard Global

    Customer Service Representative

    1 week ago

    SafeGuard Global Cheshire, United Kingdom

    How would you like to team up with colleagues from the Americas, Europe, and Asia? We call ourselves Guardians, and there are over 1800 of us across the world. We understand that each one of our Guardians is unique, each with their own style of working. Our 'Work in Any Way' mode ...

  • Metro Bank PLC

    Customer Service Representative

    1 week ago

    Metro Bank PLC Chester, United Kingdom

    **Team** Retail & Business Banking · **Location** Chester · **County** N/A · **Ref #** 20230 · **Closing Date** 08-Sep-2023 · Metro Bank is coming to Chester We are opening the doors to our brand-new store in spring 2024 with the view of new colleagues joining in November. Any ne ...

  • ASG Resourcing

    Customer Service Representative

    1 week ago

    ASG Resourcing Chester, United Kingdom

    Looking for a rewarding start in the insurance industry? Our client, a team of dedicated insurance experts in Chester, is eagerly seeking an Customer Service Respresentative to join their ranks. Here's why you should consider this opportunity: · About the Role: · - Full Training ...

  • Cheshire West & Chester

    Specialist Customer Services Representative

    1 week ago

    Cheshire West & Chester Chester, United Kingdom

    **Specialist Customer Services representative**: · Cheshire West and Chester Council offers a dynamic and innovative Library Service. With a network of 22 libraries, a mobile library service and a range of 24-hour online services. · You will be part of an inspiring Libraries Team ...

  • Cheshire West & Chester

    Senior Customer Services Representative

    1 week ago

    Cheshire West & Chester Chester, United Kingdom

    **Senior Customer Services Representative**: · Cheshire West and Chester Council brings a fresh and energetic approach to providing top quality services for its customers and communities. West Cheshire is a place where everyone can Thrive - through our core values of Teamwork, Ho ...

  • Cheshire West and Chester Council

    Specialist Customer Services Representative

    1 week ago

    Cheshire West and Chester Council Chester, United Kingdom

    Cheshire West and Chester Council offers a dynamic and innovative Library Service. With a network of 22 libraries, a mobile library service and a range of 24-hour online services. · You will be part of an inspiring Libraries Team, contributing to the delivery of an innovative com ...

  • Cheshire West and Chester Council

    Senior Customer Services Representative

    1 week ago

    Cheshire West and Chester Council Chester, United Kingdom

    Cheshire West and Chester Council brings a fresh and energetic approach to providing top quality services for its customers and communities. West Cheshire is a place where everyone can Thrive - through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money, an ...

  • Page Personnel

    International Customer Service Representative

    1 week ago

    Page Personnel Chester, United Kingdom

    A global company · - Chester based · **About Our Client**: · We are proud to be partnering with this global company located in Chester. In the pursuit of innovation and pushing boundaries so that patients everywhere can enjoy better and longer lives, our clients relentless innova ...

  • Element Materials Technology

    Customer Services Representative

    1 week ago

    Element Materials Technology Deeside, United Kingdom

    Overview: · We currently have an excellent opportunity for a · **Customer Services Representative** within our · **Technical Sales and Commercial team **at our Deeside Environmental laboratory. Element Deeside is the largest analytical chemistry laboratory within the Element Grou ...