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    Business Support Analyst - London, United Kingdom - Portico

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    Full time
    Description
    Job Description

    We are currently recruiting for a Business Support Analyst to join our team based in the London offices of a client in the financial services industry

    The overall aim of the Business Support Analyst is to have a positive impact on the overall working environment at the firm.

    The Business Support Analyst will work closely with all service providers to ensure a seamless experience for the firm's staff, whilst using the environment to the fullest. They will also be a key point of contact for all users of the space and have in-depth knowledge of working practices and activities within the areas to provide functional and strategic assistance, serving as a coordination point for everyday tasks to the business.

    Some of the key tasks of the Business Support Analyst are: -

    • Remain aware of and ensure that staff and visitors follow security access control policies at all times, and have confidence in highlighting any areas of concern.
    • Issuing of temporary building access passes.
    • Maintain, and replenish stock levels.
    • Assisting with desk booking requirements across location and helping other office locations as and when required.
    • Keep an accurate record of all checks including appropriate information such as occupancy, usage of resources and issues.
    • Work alongside the reception team in playing a crucial role in maintaining meeting rooms efficiencies.
    • Addressing any customer queries that may arise and defuse delicate situations calmly and effectively.

    Shifts: 40 hours per week
    Salary: £32,960

    Qualifications

    We are looking for a security conscious person, who is organised, flexible, and loves to get involved in various tasks. We are looking for a friendly and passionate person with a passion for service and attention to detail. They must be willing to go above and beyond to create exceptional experiences for our clients, poses strong communication skills, and demonstrate a keen level of pro-activity with a range of tasks.
    The ideal candidate must have a proven track record in delivering outstanding customer service.

    Previous is experience in a similar role is essential.

    Additional Information

    What's in it for you?

    • Competitive holiday allowance
    • Pension contributions,
    • Life insurance
    • Enhanced annual leave
    • Recommend a Friend Bonus Scheme
    • Thank you voucher scheme.
    • 24-hour confidential helpline for employees, providing counselling & information services.
    • Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
    • Our Training Academy provides excellent training and development opportunities for our people.

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