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    2nd Line Support Helpdesk Engineer - Cambridge, Cambridgeshire, United Kingdom - 1 Tech Staffing Ltd

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    Description
    Cambridge (Hybrid)

    Are you a skilled IT professional with a passion for cloud technologies? We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role.

    As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems.

    Provide technical support and troubleshooting for escalated issues from the 1st Line support team.

    • Diagnose and resolve technical hardware and software issues across a variety of platforms and systems.
    • Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
    • Collaborate with other team members to improve efficiency and effectiveness of IT operations.
    Extensive experience working with O365, Azure, and Active Directory, Networking.


    • Microsoft Certified: To apply, please submit your CV for immediate consideration
    #


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