- Own your client portfolio, you will be on top of what each client stakeholder is trying to achieve, nurturing your relationships into partnerships, and ensuring we drive positive outcomes
- Track & guide project delivery using appropriate tools, you will liaise with business stakeholders to ensure the successful delivery of creative projects month to month, in line with client expectations and objectives
- Implement and manage project changes and interventions to achieve project outputs
- Evaluate and assess the results of projects, and suggest improvements accordingly
- Lead and coordinate the successful delivery of creative projects across multiple client accounts, ensuring timely and budget-compliant project completion.
- Collaborate closely with department managers to optimise resource management within the creative delivery schedule, proactively updating them on project scope and progress to enable effective planning and utilisation of team capacities.
- Engage in effective communication and collaboration with creative departments to identify and address potential project risks and issues, implementing effective mitigation strategies to ensure project success.
- Constantly monitor and report on the progress of the project to all stakeholders
- Develop meaningful & influential relationships with key clients. Managing and strengthening client relationships, and identifying areas of growth
- Day to day account and client relationship management on key accounts. Maintaining realtime comms throughout the delivery process on Slack
- Project planning and account delivery. Liaising with the paid social, creative strategy and creative delivery teams to ensure client expectations are met
- Overseeing various stages of a project's life cycle
- Identify new business and up-sell and cross sell opportunities, aiming to grow the monthly revenue of the client over time
- Take ownership of client retention for your assigned clients, ensuring that client engagement is high and needs are met month to month
- Liaise with the client daily via Slack to ensure they are informed throughout the creative production process
- Support the creative team to execute the creative & strategic vision
- Liaise with the prod-ops department to ensure that shoots are planned in full, including retrieving products from our warehouse
- At least 1 year experience in a project management role or similar, ideally within an creative agency
- Comfortable talking to high-profile clients & internal teams, even when a difficult conversation is needed
- A strong creative eye and strategic mindset
- Strong organisational and time management skills.
- The ability to communicate clearly and effectively whilst maintaining a positive and professional demeanour
- Good understanding of digital marketing & social media
- Intense attention to detail and ability to problem solve whilst under pressure
- Ability to work at a high level on your own or within a team
- Proficiency in using communication and project management tools (ideally Slack and )
- A fun, dynamic start-up culture where you can have a real impact from day one
- Regular socials with like minded people
- Flexi working hours & work from home
- Free mental health support
- Bonus scheme, based on performance
- Nest pension scheme
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Project Manager - Liverpool, United Kingdom - Aura Ads
Description
Who we are
Aura Ads is a fast-paced, high growth creative agency servicing enterprise clients around the globe. We've created a business model where we ideate, build, and test creative for paid social in as little as 7 days. We work on a global scale with brands like HelloFresh, Clearscore, Huel, tonies , Wild and many more...
Why join Aura?
Work From Home. We operate a hybrid or fully remote model where you can have time both in the office & at home, or fully at home. A lot of our team loves to be in the office, working collaboratively together, but also like the balance of being able to work from home.
Office. Based in the heart of Cardiff City Centre, our home couldn't be easier to commute to. Just 5 min walk from Queen Street Train Station and next to a bus stop, our office and in-house studio is accessible for all.
Flexible hours. Some people are early birds, and others like to start later. We trust our team to get their work done on their schedule.
Brain lovin'. We value the energy you put into our business, which is why we want to support you through the natural highs and lows of life. We offer free mental health support for all team members.
Fun stuff. We're all about balance, which is why we organise socials every month for all team members. From pizza making to ice skating, we believe getting together for the fun stuff is equally as important as work.
Who we're looking for
We're searching for an experienced Project Manager to join our award-winning creative agency, guiding the delivery of creative assets, coordinating business stakeholders in order to deliver projects to plan.
You will be a digital native and understand the needs of our client base, you'll directly build and oversee relationships with our clients, ensuring realtime comms throughout the creative delivery process.
The objective of the role
Daily and monthly responsibilities
What you'll be bringing to the team
What we can offer you
We are interested to hear from applicants with different levels of expereince. Please note, the salary for this position is up to £30,000 DOE.
To apply for this position, please send your CV and cover letter to with your name and the position you're applying for in the subject line.