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    Technical Program Manager - Brighton, United Kingdom - Data Inc

    Data Inc
    Data Inc Brighton, United Kingdom

    3 days ago

    Default job background
    Technology / Internet
    Description

    Summary of the role:


    We are seeking a seasoned Technology Program Manager to take the helm of extensive operational changes and improvements across our international landscape.

    This role calls for a proactive leader capable of driving significant transformation and optimizing processes at a global scale.

    The ideal candidate will manage a diverse array of projects ranging from strategic analysis to hands-on resource coordination and stakeholder management.

    As part of your duties, you will be responsible for:

    Strategic Leadership and Execution:

    Lead and execute a variety of international projects including but not limited to Japan Remittance process improvements, India laptop SWAT analysis, CCP Dedicated Support enhancement, and the strategic planning for new campus transitions.


    Project Management:

    Plan, initiate, and manage IT projects, coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects according to plan.


    Stakeholder Management:
    Develop and maintain relationships with a wide range of stakeholders across different levels and regions. Understand and manage stakeholder expectations, providing regular updates and ensuring strategic alignment with business goals.

    SWAT Analysis:
    Conduct SWAT (Strengths, Weaknesses, Opportunities, Threats) analyses to identify strategic improvement opportunities across technologies and processes.

    Resource Coordination:
    Efficiently allocate and manage resources to ensure that projects are completed within timelines and budgets.

    Transformation Leadership:
    Drive transformation initiatives that streamline operations and enhance service delivery across the international spectrum of Site Services.

    Problem Management:
    Address and resolve complex issues that affect the operations, effectiveness, and efficiency of international projects.

    Reporting and Analysis:
    Develop comprehensive reports detailing the progress, hurdles, and milestones of ongoing projects, including strategic recommendations for future improvements.
    Qualifications and experience we consider to be essential for the role:
    Bachelor's or Master's degree in Information Technology, Business Administration, or a related field.
    Minimum of 7 years of experience in program management, preferably in a technology-driven environment.
    Proven track record of managing complex international projects and leading transformation initiatives.
    Strong analytical and problem-solving skills, with experience conducting SWAT analyses.
    Exceptional communication and interpersonal skills, with fluency in English; additional languages are a plus.
    Demonstrable ability to manage and influence diverse stakeholder groups across multiple regions.
    Proficiency in project management software and tools.

    Example Programmes you will be working on:
    Enhance remittance process.
    Overhaul the laptop provisioning process in India through a SWAT initiative.
    Implement a dedicated support structure for CCP.
    Develop and execute a workforce strategy for engineers in India.
    Manage the transition to a new campus in India.
    Upgrade workstations internationally.
    Oversee the UK migration project.
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