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Hemel Hempstead

    IT Service Service Desk Support Technician - Dacorum, Hertfordshire, United Kingdom - Laraveldaily

    Laraveldaily
    Laraveldaily Dacorum, Hertfordshire, United Kingdom

    3 weeks ago

    Default job background
    Description
    Our teams specialise in finding talent solutions across the tech sector.

    By always working in partnership we listen to the needs of our customers, collaborate to find solutions and provide innovative ideas, fresh thinking and a consistent high quality of talent, roles and service.

    That's why we've developed a full suite of services, ensuring that we can meet all of our client's hiring needs.

    We partner with you through the full recruitment lifecycle, helping you build your teams, brand and business. Operating as a Service Desk Analyst you will be responsible for resolving calls from customers as quickly as possible.

    With first class customer service and technical skills, this role will also require you to assist the Service Desk Team Lead in identifying any areas of improvement, recommendations and updating/creating knowledge documents.

    This role will require Shift Pattern work Monday through Sunday.
    Windows 10
    Microsoft skills using Outlook, Word and Excel
    Genuinely want to deliver 1st class customer service
    Comprehensive understanding of IT technologies and support principles
    If this sounds something of interest, please apply with your up to date CV for immediate consideration.
    Don't miss out on any job opportunities to reach your career goals.
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