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    Head Housekeeper - Bath, United Kingdom - The Roseate Villa Bath

    The Roseate Villa Bath
    The Roseate Villa Bath Bath, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    The Roseate Villa Bath occupies a quiet corner of the city, moments' walk from the heart of the iconic Bath, a city favoured for its heritage and cultural tourism. The Roseate Villa Bath encompasses two converted Victorian houses which have had a characterful legacy. A warm welcome with tea and cakes, immaculate hospitality, humble service, attention to detail and a genuine connection with every guest makes a guest's experience a very memorable one. The boutique Hotel is a few minutes away from attractions like the Roman Baths, Regency Crescent, Bath Abbey, Thermae Bath Spa and the Jane Austen Centre. The Roseate Villa Bath exudes a feeling of serenity in and around its grounds and offers wholehearted assistance to its guests who either seek informative excursions around the city or are simply in the mood for a nonchalant weekend getaway in the most beautiful city of Bath.The Roseate Villa Bath occupies a quiet corner of the city, moments' walk from the heart of the iconic Bath, a city favoured for its heritage and cultural tourism. The Roseate Villa Bath encompasses two converted Victorian houses which have had a characterful legacy. A warm welcome with tea and cakes, immaculate hospitality, humble service, attention to detail and a genuine connection with every guest makes a guest's experience a very memorable one. The boutique Hotel is a few minutes away from attractions like the Roman Baths, Regency Crescent, Bath Abbey, Thermae Bath Spa and the Jane Austen Centre. The Roseate Villa Bath exudes a feeling of serenity in and around its grounds and offers wholehearted assistance to its guests who either seek informative excursions around the city or are simply in the mood for a nonchalant weekend getaway in the most beautiful city of Bath.


    Main
    Purpose:

    To lead and manage the Housekeeping operations on a
    daily basis, being responsible for day to day operations including lost and
    found articles, key and emergency procedures. You will be overseeing room
    attendants and providing support to the management team.

    Duties
    and Responsibilities:

    Management and leadership of the Housekeeping team,
    including employee engagement, recruitment, training and development,
    performance management, coaching, succession planning etc

    Driving guest satisfaction by ensuring consistently
    excellent levels of customer service

    Control the housekeeping budget, in relation to
    occupancy and departmental expenses

    Monitor and control inventories for operating
    equipment, linen and uniforms to ensure stock levels are maintained and costs
    are controlled.

    To check furnishings and equipment are clean and in
    good repair and that they are replaced or refurbished as required. Conduct
    weekly inspections of all areas, and ensure physical facilities are kept in
    optimal condition.

    Essential:

    • Previous experience in a 5* Hotel is
      mandatory.
    • Must lead by example, recognising when to
      'manage' and when to 'lead'
    • Good communication skills
    • Business-oriented and a natural attitude
      towards providing excellent quality service
    • Self-organised with attention to detail
    • Hands On Attitude

    You must be eligible to live and work in the UK to apply for
    this position and be in possession of a current work visa. In line with the
    requirements set by the Asylum and Immigration Act 1996, all applicants must be
    eligible to live and work in the UK. Documented evidence of the eligibility
    will be required from candidates as part of the recruitment process.

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